question Re: Custom login page in Community Central forum

Custom login page

VascoB — Tue, 07 Jul 2026 15:50:50 GMT

Hello Everyone.

I'm currently trying to change the default login page for my instance, but I'm having issues.
Knowing that we are working with multipleSSO, I've tried almost everything except directly changing the default login widget and page.
I have gone through the Identity providers, UI pages, Portals and processors but Still haven't been able to have it change. Any help would be appreciated.

Re: Custom login page

Tanushree Maiti — Tue, 07 Jul 2026 18:50:09 GMT

Hi @VascoB

Check if this KB helps you -

KB0747338 Multi-Provider SSO: How to Configure a Service Portal Page to Display a Local Login Page and No Longer Redirect to the "Auto Redirect IdP's" Login Page

How to make Service Portal your instance login page

Re: Custom login page

VascoB — Wed, 08 Jul 2026 09:47:06 GMT

Hi @Tanushree Maiti, and thank you for the assistance!

I'm looking specifically to the second solution with the SPEntryPage script alterations and i have a quick question if you know about it. Since this is a sensitive file, we should always clone it, but would there be an impact in changing only the properties of glide.entry.page.script, that would possibly break the rest of the process?
I'll go with it anyways, but wanted to be sure that the process wouldn't be altered in a way that stops working.

Re: Custom login page

Tanushree Maiti — Wed, 08 Jul 2026 09:59:32 GMT

Hi @VascoB

The glide.entry.page.script system property is responsible for generating the login URL in ServiceNow as per user requirement.

It will only redirect user post authentication from login screen.

KB0746730 How to configure user redirects in Service Portal

Go ahead and try it .

Re: Custom login page

VascoB — Thu, 09 Jul 2026 00:05:45 GMT

Hi @Tanushree Maiti,

Thank you for the answer, and i will leave a little extra here for anyone that needs help.
Went through the route of creating a cloned version of login widget, and the problem was two fold: The widget NEEDS to be public, or else it won't render, and one needs to be careful with the glide.entry.page.script property, because AFTER being created, it stops re-directing to the default login.do/navpage.do and goes to the Default portal, something that gave me trouble.