question GRC Use Case and Requirement in Community Central forum

GRC Use Case and Requirement

harshal001 — Mon, 20 Jul 2026 08:21:01 GMT

Hi, I am learning GRC from beginning. I have completed Fundamental course. I wanted to implement the real scenario base requirement for my practice. Need guidance from you end. If you have worked on GRC module. If you have scenarios then please share with me.

Thank You.

#grc #servicenow #riskmanagment

Re: GRC Use Case and Requirement

Aditya_hublikar — Mon, 20 Jul 2026 08:56:59 GMT

Hello @harshal001 ,

You can refer this :

https://www.servicenow.com/community/new-customers-policy-risk-forum/getting-started-with-grc-in-servicenow-a-beginner-s-guide/m-p/3462159

https://www.servicenow.com/community/new-customers-policy-risk-forum/looking-for-real-world-grc-irm-practice-scenarios-or-pocs/m-p/3477539/highlight/true#M1202

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white-paper/wp-servicenow-grc-usecase-guide.pdf

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Re: GRC Use Case and Requirement

TharaS657398130 — Mon, 20 Jul 2026 08:57:16 GMT

Hello!

I have also completed my GRC courses and am yet to take the certification. Since you asked for real scenario-based requirements, I would like to share something.

For a client demo in my organization, I was asked to first configure and explore a few things that you can also try for practice. I would suggest starting with the OOTB flows for Policy, Control, Issue, and Risk.

Once you understand these flows, you can work on use cases that the client had specifically asked for:

1. When a control is found to be non-compliant, by default, an Issue is created. You can try extending this by creating a Risk along with it as well.

2. Since the Issue lifecycle flow is mostly manual, you can try automating it using Business Rules or Flows.

You can check my page where I post practical example demos for certain topics. I am also planning to start sharing GRC flows because I couldn't find many resources that explain the complete flow clearly.

Hope this helps. All the best for your GRC learning journey!

Re: GRC Use Case and Requirement

Tanushree Maiti — Tue, 21 Jul 2026 12:06:56 GMT

Hi @harshal001

Refer:

Looking for Real-World GRC / IRM Practice Scenarios or POCs

Factors in Advanced Risk Assessment

RAM (Risk Assessment Methodology) A Simplified Practical Guide!

https://www.servicenow.com/community/grc-forum/new-factor-in-risk-assessment-methodology-ram-approac...

youtube.com/watch?v=N5n-yX9xQDA

https://www.youtube.com/watch?v=LbQyxJws160&t=1652

https://www.youtube.com/watch?v=Yvoysp6pt04