https://www.servicenow.com/community/community-central-forum/personal-developer-instance-disappeared-after-quot-refreshing/m-p/3577596#M7513 <DIV><SPAN>Hello,</SPAN></DIV><DIV>&nbsp;</DIV><DIV><SPAN>My Personal Developer Instance disappeared unexpectedly.</SPAN></DIV><DIV>&nbsp;</DIV><DIV><SPAN>Timeline:</SPAN></DIV><DIV><SPAN>- The instance was actively used about 20 hours before the issue.</SPAN></DIV><DIV><SPAN>- The Developer Portal showed "Refreshing Instance..."</SPAN></DIV><DIV><SPAN>- After that, the portal only showed "Request your instance".</SPAN></DIV><DIV><SPAN>- No reclamation or release notification email was received.</SPAN></DIV><DIV>&nbsp;</DIV><DIV><SPAN>I would like to know:</SPAN></DIV><DIV><SPAN>- Was the instance reclaimed?</SPAN></DIV><DIV><SPAN>- Is recovery possible?</SPAN></DIV><DIV><SPAN>- How can I contact the Developer Program team for investigation?</SPAN></DIV><DIV>&nbsp;</DIV><DIV><SPAN>Thank you.</SPAN></DIV> Thu, 23 Jul 2026 02:27:49 GMT haruka-yosh 2026-07-23T02:27:49Z https://www.servicenow.com/community/community-central-forum/personal-developer-instance-disappeared-after-quot-refreshing/m-p/3577596#M7513 <DIV><SPAN>Hello,</SPAN></DIV><DIV>&nbsp;</DIV><DIV><SPAN>My Personal Developer Instance disappeared unexpectedly.</SPAN></DIV><DIV>&nbsp;</DIV><DIV><SPAN>Timeline:</SPAN></DIV><DIV><SPAN>- The instance was actively used about 20 hours before the issue.</SPAN></DIV><DIV><SPAN>- The Developer Portal showed "Refreshing Instance..."</SPAN></DIV><DIV><SPAN>- After that, the portal only showed "Request your instance".</SPAN></DIV><DIV><SPAN>- No reclamation or release notification email was received.</SPAN></DIV><DIV>&nbsp;</DIV><DIV><SPAN>I would like to know:</SPAN></DIV><DIV><SPAN>- Was the instance reclaimed?</SPAN></DIV><DIV><SPAN>- Is recovery possible?</SPAN></DIV><DIV><SPAN>- How can I contact the Developer Program team for investigation?</SPAN></DIV><DIV>&nbsp;</DIV><DIV><SPAN>Thank you.</SPAN></DIV> Thu, 23 Jul 2026 02:27:49 GMT https://www.servicenow.com/community/community-central-forum/personal-developer-instance-disappeared-after-quot-refreshing/m-p/3577596#M7513 haruka-yosh 2026-07-23T02:27:49Z