question Developer portal not loading in Community Central forum

Developer portal not loading

Andy van Steijn — Thu, 23 Jul 2026 07:23:19 GMT

After supplying my credentials the Developer portal will not open and keeps "loading".

Tryed the following:

1. Cleared cache

2.Switched to differnt browser

3. Rebooted

Still can not login to Developer portal. Any advice...or should I create a ticket?

Re: Developer portal not loading

Christian Dave2 — Thu, 23 Jul 2026 07:26:33 GMT

I'm encountering the same issue. endless loading screen in the developer portal site or offline PDI

Re: Developer portal not loading

Tanushree Maiti — Thu, 23 Jul 2026 07:42:40 GMT

Hi @Andy van Steijn

Since Today morning ( approx 7:30 AM IST), few community members reported the same.

Wait for some time. at some certain interval Refresh the instance from developer portal.

Do not worry. It would be work fine again.

Re: Developer portal not loading

yashkamde — Thu, 23 Jul 2026 09:02:05 GMT

Hello @Andy van Steijn ,

I started seeing the same behavior today. As soon as I open my PDI, it stays on the Loading screen.

I'd recommend waiting 30–60 minutes and trying again. If it's still stuck after 2–3 hours, raise an issue through the Developer Portal Support, as the instance may require intervention from the ServiceNow team.

If my response helped mark as helpful and accept the solution.

Re: Developer portal not loading

SD_Chandan — Thu, 23 Jul 2026 09:16:28 GMT

@Andy van Steijn

It looks like this is a known issue. Could you try logging in using a mobile device and check whether it works? If it still doesn't work, we may need to wait for some time. There is no official support for this issue, so it is difficult to say exactly what is causing it or when it will be resolved. At this stage, patience may be the best option while waiting for a fix.

Re: Developer portal not loading

Aditya_hublikar — Thu, 23 Jul 2026 11:19:14 GMT

Hello @Andy van Steijn ,

Don't worry buddy . You are not alone , this same issue is faced my multiple users . But now getting this message

After some time screen is loaded but instance went to offline .

I think , we should wait for some time , its servicenow internal error 🙂 . Instance will back after some time .

If this helps you then mark it as helpful and accept as solution.

Regards,
Aditya

Re: Developer portal not loading

Tejas Adhalrao — Thu, 23 Jul 2026 11:37:29 GMT

hi @Andy van Steijn ,

Yes, many users are currently experiencing the same issue, so it appears to be a platform-wide issue. Let's trust the ServiceNow team—they have always been quick to address Developer Portal and PDI-related issues. I'm confident the issue will be resolved soon, and our PDIs will be back up and running shortly.

If you found my solution helpful, please mark it as Helpful and Accept Solution.

thanks ,

tejas😊