question Developer Portal Stuck on "Loading" – Unable to Access in Community Central forum

Developer Portal Stuck on "Loading" – Unable to Access

Pavan04 — Thu, 23 Jul 2026 14:19:23 GMT

Hi Everyone,

I'm currently unable to access the ServiceNow Developer Portal.

The page continuously displays the "Loading" spinner and never proceeds to the login page.

Troubleshooting already performed:

Cleared browser cache and cookies
Tried Incognito/Private mode
Tested on Chrome, Microsoft Edge, and Firefox
Restarted the browser and computer
Tried different networks
Verified the issue persists across all browsers

Since the behavior is consistent across multiple browsers and environments, I'm wondering if this is a current Developer Portal issue.

Questions:

Is anyone else experiencing the same problem today?
Is there any known outage affecting the Developer Portal?
Are there any recommended workarounds or alternative URLs to access the Developer Program or Personal Developer Instances?

Any guidance or confirmation would be greatly appreciated.

Thank you!

Re: Developer Portal Stuck on "Loading" – Unable to Access

glideFather — Fri, 24 Jul 2026 15:24:02 GMT

ahoy @Pavan04,

happened to me as well, there's an issue with the PDI infrastructure, the Dev portal is back but the PDIs are still not.

Starting the evening of July 22, an infrastructure-related issue caused the Developer Site to become unavailable and some personal developer instances (PDIs) to appear offline. The Developer Site is now back online. We are continuing to investigate the impact to PDI availability and actions.

See the current status at Incident: Developer Site Restored and PDI Availability Issues

Re: Developer Portal Stuck on "Loading" – Unable to Access

Pavan04 — Fri, 24 Jul 2026 17:16:40 GMT

Thanks @glideFather

Thank you for the information. Yes, I saw the official incident update as well. I was wondering if there has been any additional communication regarding an estimated timeframe for restoring the affected PDIs.

Also, could you please clarify what "The Developer Site is now back online" means? I'm a bit confused because I'm still unable to access my PDI, and it remains in hibernation due to the infrastructure issue. Does this mean only the Developer Portal website is available again, while PDI access is still unavailable?

Please let me know if you come across any further updates.

Thanks!

Re: Developer Portal Stuck on "Loading" – Unable to Access

glideFather — Fri, 24 Jul 2026 19:09:45 GMT

Latest info:

Update: July 24, 2026
We are continuing to work to restore access to affected PDIs. We will provide another update early next week, or sooner if the status changes. No action is required at this time.

Re: Developer Portal Stuck on "Loading" – Unable to Access

svirkar420 — Mon, 27 Jul 2026 04:56:43 GMT

Hi @Pavan04 , You can now access the dveloper site and work on your PDI, the issue has now resolved.
Here you can find what was happened - https://www.servicenow.com/community/developer-blog/incident-developer-site-restored-and-pdi-availability-issues/ba-p/3578120

If this response helps you mark it as accepted solution and give it a thumbs up 👍. This help me and community to find answers quickly.

Best Regards,

Saurabh V.