https://www.servicenow.com/community/community-central-forum/virtual-agent-for-vancour/m-p/2921485#M76 <P><a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/67402">@Anil Lande</a>&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/334279">@suvro</a>&nbsp; do you have&nbsp; any inputs on this requirement?</P> Tue, 07 May 2024 16:17:03 GMT amer1 pathan1 2024-05-07T16:17:03Z https://www.servicenow.com/community/community-central-forum/virtual-agent-for-vancour/m-p/2919887#M71 <P>When a user uses the chat function in the portal to chat to a service desk agent is it possible to configure so the browser window flashes when there is a new message from the agent working in ServiceNow ITIL view?</P><P>At the moment for me only a sound is heard.</P><P><a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/265966">@Ankur Bawiskar</a>&nbsp;</P><P>Can you please help me out for this requirement. Thanks in advance.</P> Mon, 06 May 2024 14:13:34 GMT https://www.servicenow.com/community/community-central-forum/virtual-agent-for-vancour/m-p/2919887#M71 amer1 pathan1 2024-05-06T14:13:34Z https://www.servicenow.com/community/community-central-forum/virtual-agent-for-vancour/m-p/2921485#M76 <P><a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/67402">@Anil Lande</a>&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/334279">@suvro</a>&nbsp; do you have&nbsp; any inputs on this requirement?</P> Tue, 07 May 2024 16:17:03 GMT https://www.servicenow.com/community/community-central-forum/virtual-agent-for-vancour/m-p/2921485#M76 amer1 pathan1 2024-05-07T16:17:03Z