Now Mobile: New widget for incident creation on now mobile

harshal001 — Wed, 05 Aug 2026 05:08:13 GMT

Hi,

I have requirement for creating new widget for incident creation on now mobile servicenow application.

Now mobile is new for me. Please guide me some have knowledge about now mobile application. Which scope should i select to add this function.

Share document if you have

Thank You.

#servicenow #nowmobile

Re: Now Mobile: New widget for incident creation on now mobile

Tejas Adhalrao — Wed, 05 Aug 2026 06:03:39 GMT

hi @harshal001 ,

If you're building a new widget for the Now Mobile app, the first thing to check is whether you really need a custom widget. Most incident creation use cases can be handled using the out-of-the-box mobile experiences with Mobile App Builder.If you do need custom functionality, create it in the same application scope as the application that owns your customizations.The approach also depends on the Now Mobile version and whether you're using the classic Now Mobile app or the newer Mobile App Builder experience.

The approach also depends on the Now Mobile version and whether you're using the classic Now Mobile app or the newer Mobile App Builder experience.

Hope this helps. If this resolved your issue, kindly mark it as Helpful and accept the solution. Thank you.

question Now Mobile: New widget for incident creation on now mobile in Community Central forum

Now Mobile: New widget for incident creation on now mobile

Re: Now Mobile: New widget for incident creation on now mobile