question Reg Change manager in Community Central forum

Reg Change manager

RBJ — Wed, 05 Aug 2026 11:09:26 GMT

Hi All,
I am having 8+ yrs of experience as a change manager. I am planning to start learning ServiceNow admin. So please guide whether it's a wise selection or not. Reason why I am asking this question currently I have lost the job looking for opportunities in Chennai.

Re: Reg Change manager

Tanushree Maiti — Mon, 14 Sep 2026 09:46:49 GMT

Hi @RBJ

If you are pretty much new to ServiceNow , then first complete

Welcome to Servicenow

Refer:

Servicenow Doc: Change Management use case

use case of change management

Change Management in ServiceNow: Everything You Need to Know

What is IT Change Management? - ServiceNow

Change Management in ServiceNow

Change Management in Service Operations Workspace

Change Management in ServiceNow

Lastly , Build Technical Foundations: Focus on mastering ITSM (IT Service Management) processes, including incident, problem, and change management. Complete course : IT Service Management (ITSM) Fundamentals

Re: Reg Change manager

RBJ — Mon, 14 Sep 2026 10:46:45 GMT

I am having 8+ yrs of experience as a change manager. I am planning to start learning ServiceNow admin. So please guide whether it's a wise selection or not. Reason why I am asking this question currently I have lost the job looking for opportunities in Chennai.

Re: Reg Change manager

Tanushree Maiti — Mon, 14 Sep 2026 11:48:56 GMT

Hi @RBJ

Yes , You can shift to Servicenow.

Complete Welcome to Servicenow Course and Start preparing CSA certification.

With your experience- You can apply For ITSM Change lead ( in the project which uses Servicenow)/ Servicenow project Manager/Servicenow Scrum master / Servicenow Operation manager role.

Tips for CSA:

First complete ServiceNow Administration Fundamentals course from Servicenow University
Practice all lab tasks in The given learning instance.
Practice in your Personal Developer Instance (PDI)
Practice mock question with Correct Answer
Practice from ServiceNow university provided practice(If you have access) : https://account.measureup.com/servicenow-university
Check the syllabus from Certified System Administrator (CSA) Mainline Exam Blueprint
Practice a lot with mock questions .
If anything left or you are struggling with answering practice test, Revisit the course content.
Once you are confident , Schedule the exam and Go for it.

Note: Once registered, you have 90 days to schedule and complete your exam.

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554

Re: Reg Change manager

RBJ — Mon, 14 Sep 2026 14:21:09 GMT

change ticket module not working in Australia version do you know how to resolve it or else how to downgrade and second thing live examples are available in the servicenow or not for learning purpose.

Re: Reg Change manager

RBJ — Mon, 14 Sep 2026 14:26:00 GMT

Thanks for your reply. In Australia release any change module is there or not ?