https://www.servicenow.com/community/community-central-forum/confidence-score-of-ai-responses/m-p/3585878#M7678 <P>Do Confidence Score of AI responses e.g. AI populated answers within a Smart assessment?</P> Tue, 11 Aug 2026 13:00:59 GMT sunilduvvuru 2026-08-11T13:00:59Z https://www.servicenow.com/community/community-central-forum/confidence-score-of-ai-responses/m-p/3585878#M7678 <P>Do Confidence Score of AI responses e.g. AI populated answers within a Smart assessment?</P> Tue, 11 Aug 2026 13:00:59 GMT https://www.servicenow.com/community/community-central-forum/confidence-score-of-ai-responses/m-p/3585878#M7678 sunilduvvuru 2026-08-11T13:00:59Z https://www.servicenow.com/community/community-central-forum/confidence-score-of-ai-responses/m-p/3585932#M7684 <P>Hi there&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/1159081">@sunilduvvuru</a>&nbsp;</P> <P>&nbsp;</P> <P>I don’t think there’s a standard confidence score exposed for AI-generated answers in Smart Assessments. If you need this, you’d likely have to build/customize it using the AI response data and your own scoring logic.</P> Tue, 11 Aug 2026 13:56:10 GMT https://www.servicenow.com/community/community-central-forum/confidence-score-of-ai-responses/m-p/3585932#M7684 Its_Azar 2026-08-11T13:56:10Z