question knowledge portal search showing catalog forms? in Community Central forum

knowledge portal search showing catalog forms?

Suzy_Hyslip — Tue, 18 Aug 2026 18:43:15 GMT

How do I stop my knowledge portal search from showing catalog forms?

Re: knowledge portal search showing catalog forms?

k_lutz — Tue, 18 Aug 2026 19:53:39 GMT

I would check this with regards to your portal. Search Application > Search Profile > Search Source. Most likely on your search profile you have the Search Source related list populated with an entry related to catalog items.

Re: knowledge portal search showing catalog forms?

svirkar420 — Wed, 19 Aug 2026 06:14:11 GMT

Hi @Suzy_Hyslip , Ideally the 'service portal' search bar works universally over every content there is in the 'Service Portal' like widget, catalog items, technical catalogs etc.

However your requirement can be achieved by - modify the portal's search source configuration or adjust the specific "No Search" flags on catalog record.

If this response helps you mark it as accepted solution and give it a thumbs up 👍. This help me and community to find answers quickly.

Best Regards,

Saurabh V.

Re: knowledge portal search showing catalog forms?

AndersBGS — Wed, 19 Aug 2026 20:27:39 GMT

Hi @Suzy_Hyslip

You need to look at the search source and configure according to your requirement.