question I have to pass the CSA's exam this week, what tips do you have? in Community Central forum

I have to pass the CSA's exam this week, what tips do you have?

plee700p — Tue, 08 Sep 2026 03:51:28 GMT

I have to pass CSA , and I do not know if I am ready or not
So I finished these courses and labs :

ServiceNow Administration Fundamentals ++ LABX
ITSM LABX
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I tried to write down definitions in my notebook and any specific information that might come in the exam.
What other things do you recommend?
+
Should I study the ServiceNow Documentation ? or is it too much ?.

Re: I have to pass the CSA's exam this week, what tips do you have?

glideFather — Tue, 08 Sep 2026 08:44:00 GMT

ahoy @plee700p,

I would discourage you from using the unofficial dumps. Instead you can use MeasureUp which is official partnership with ServiceNow. There are two kinds - one for study and one for assessing your readiness.

ServiceNow Exam

Link to SN University

Assessment designed to test your knowledge

Practice Test

trains you in implementing, configuring, and managing solutions

Certified System Administrator (CSA)

Assessment CSA

ServiceNow Official Practice Test CSA

Read for more details: [GF#9] ServiceNow exams preparations with MeasureUp (CSA, CAD, CIS DF, ITSM, CSM, RC, SPM)

Best of luck to the exam!

Re: I have to pass the CSA's exam this week, what tips do you have?

Aditya_hublikar — Tue, 08 Sep 2026 09:31:32 GMT

Hello @plee700p ,

First of all, for the ServiceNow CSA exam, there are two recommended prerequisite courses. These courses help you understand all the core ServiceNow concepts, configurations, and skills required to clear the CSA.

They also provide essential hands-on knowledge that every ServiceNow Administrator should have.

Start reading Servicenow CSA E-book , you will get your e-book from fundamental course .

Most of the time, people get bored reading such a big eBook. However, it is very helpful for the exam. If you have already gone through the concepts in the eBook, and the same topics appear in the exam, you can quickly recognize that those questions are from specific sections.

So, don’t ignore the eBook—try to complete it.

The most important parts of the eBook are the last sections, such as Security Center, Shared Responsibility Model, and ServiceNow Encryption. These sections are often overlooked, but based on personal experience, around 4–5 questions can come from them.

Also, most of the theory and concepts in the eBook are already covered in ServiceNow prerequisite courses, so it becomes easier to revise quickly.

CSA exam blueprint you can refer from here :

https://learning.servicenow.com/lxp/en/credentials/certified-system-administrator-mainline-exam-blue...

Quick Recap here

For the ServiceNow CSA exam, focus on the official exam blueprint, understand key concepts and table names, and learn the purpose behind features rather than just memorizing definitions. Pay special attention to Client Scripts vs. Business Rules and scenario-based questions. Read exam questions carefully, especially multiple-select questions, and most importantly, practice consistently in a PDI using reliable study materials. With proper preparation and hands-on practice, the CSA exam is definitely achievable.

All the best for your CSA Exam

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Re: I have to pass the CSA's exam this week, what tips do you have?

yashkamde — Tue, 08 Sep 2026 09:32:43 GMT

Hello @plee700p ,

I have passed CSA. I would be happy to share my experience on my journey throughout preparation :

Refer this :

ServiceNow CSA Exam Study Guide

If my response helped mark as helpful and accept the solution.

Re: I have to pass the CSA's exam this week, what tips do you have?

Juhi Poddar — Tue, 08 Sep 2026 10:18:56 GMT

Hi @plee700p,

You are definitely on the right track! I would say the next important thing is hands-on practice.

Don’t just memorize definitions or read through the documentation. Spend time working in a ServiceNow instance and actually configure things yourself.

For example, create tables and fields, work with ACLs, Client Scripts, UI Policies, Business Rules, Catalog Items, Flow Designer, Import Sets, etc.

When you are doing hands-on practice, try to understand why something works the way it does, rather than just following the lab steps. That will help you much more than memorizing answers.

As for the ServiceNow Documentation, I wouldn’t recommend trying to read everything. Use it as a reference whenever you’re unsure about a particular topic.

For CSA preparation, my biggest advice would be: learn the concepts + practice them hands-on + review your weak areas.

Good luck with your CSA! 👍

Thank You!

Juhi Poddar

Re: I have to pass the CSA's exam this week, what tips do you have?

SohamTipnis — Tue, 08 Sep 2026 12:23:28 GMT

Hi @plee700p,

You can refer to the below article for CSA exam preparation; this will help you a lot, and just make sure you follow each tip and step given in the article to follow!!!

Tips for Passing the ServiceNow CSA exam

All the very best!!!🎊🎉

If you find my answer useful, please mark it as helpful and correct. ‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10