https://www.servicenow.com/community/community-central-forum/pdi-availability-issue-quot-alert-level-warning-we-re-having/m-p/3597704#M7888 <P>PDI has been up and working just fine prior to early Eastern hours today. Instance is showing as offline and just getting a "<SPAN class="">Alert level: warning.</SPAN></P><DIV class=""><DIV class=""><DIV class="">We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes" message whenever trying to refresh. Is this just me or is there a larger platform problem today? Instance for reference is&nbsp;<SPAN>dev370981</SPAN><BR /><BR />Really just trying to determine if I should wait it out or request a new instance</DIV></DIV></DIV> Mon, 14 Sep 2026 18:09:03 GMT MySNOWDevAcct 2026-09-14T18:09:03Z https://www.servicenow.com/community/community-central-forum/pdi-availability-issue-quot-alert-level-warning-we-re-having/m-p/3597704#M7888 <P>PDI has been up and working just fine prior to early Eastern hours today. Instance is showing as offline and just getting a "<SPAN class="">Alert level: warning.</SPAN></P><DIV class=""><DIV class=""><DIV class="">We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes" message whenever trying to refresh. Is this just me or is there a larger platform problem today? Instance for reference is&nbsp;<SPAN>dev370981</SPAN><BR /><BR />Really just trying to determine if I should wait it out or request a new instance</DIV></DIV></DIV> Mon, 14 Sep 2026 18:09:03 GMT https://www.servicenow.com/community/community-central-forum/pdi-availability-issue-quot-alert-level-warning-we-re-having/m-p/3597704#M7888 MySNOWDevAcct 2026-09-14T18:09:03Z