https://www.servicenow.com/community/community-central-forum/logging-email-in-activily-log-for-sc-task/m-p/3598619#M7917 <P>Does anyone know if I can configure showing email in activity log for sc_task like it shows ootb for RITM? I can see it in RITM Filter Post Types but is not there for sc_task. I had a requirement to make email available from task so I did that but did not realize ootb that it wouldn't log it in the activity log.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a02763422_0-1789562546540.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/529578i7CE79163CE8CDA0D/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" srcset="/community/image/serverpage/image-id/529578i7CE79163CE8CDA0D/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400 1.0x" role="button" title="a02763422_0-1789562546540.png" alt="a02763422_0-1789562546540.png" /></span></P><P>&nbsp;</P> Wed, 16 Sep 2026 12:43:58 GMT a02763422 2026-09-16T12:43:58Z https://www.servicenow.com/community/community-central-forum/logging-email-in-activily-log-for-sc-task/m-p/3598619#M7917 <P>Does anyone know if I can configure showing email in activity log for sc_task like it shows ootb for RITM? I can see it in RITM Filter Post Types but is not there for sc_task. I had a requirement to make email available from task so I did that but did not realize ootb that it wouldn't log it in the activity log.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a02763422_0-1789562546540.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/529578i7CE79163CE8CDA0D/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" srcset="/community/image/serverpage/image-id/529578i7CE79163CE8CDA0D/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400 1.0x" role="button" title="a02763422_0-1789562546540.png" alt="a02763422_0-1789562546540.png" /></span></P><P>&nbsp;</P> Wed, 16 Sep 2026 12:43:58 GMT https://www.servicenow.com/community/community-central-forum/logging-email-in-activily-log-for-sc-task/m-p/3598619#M7917 a02763422 2026-09-16T12:43:58Z https://www.servicenow.com/community/community-central-forum/logging-email-in-activily-log-for-sc-task/m-p/3598697#M7918 <P>Look at a Catalog Task record in the native UI and click the same funnel icon to the right of the top Activity:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BradBowman_0-1789572679975.png" style="width: 828px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/529591i329BFDA7D5B52BD3/image-dimensions/828x92/is-moderation-mode/true?v=v2" srcset="/community/image/serverpage/image-id/529591i329BFDA7D5B52BD3/image-dimensions/828x92/is-moderation-mode/true?v=v2 1.0x" width="828" height="92" role="button" title="BradBowman_0-1789572679975.png" alt="BradBowman_0-1789572679975.png" /></span></P> <P>This list has a "Configure available fields" link at the bottom where you can add the 2 "Emails - ..." choices to the "Selected" box.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BradBowman_1-1789572748200.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/529592i3E18FED2327FE12A/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" srcset="/community/image/serverpage/image-id/529592i3E18FED2327FE12A/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400 1.0x" role="button" title="BradBowman_1-1789572748200.png" alt="BradBowman_1-1789572748200.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BradBowman_2-1789572776509.png" style="width: 687px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/529593iC969DEE6224375DC/image-dimensions/687x412/is-moderation-mode/true?v=v2" srcset="/community/image/serverpage/image-id/529593iC969DEE6224375DC/image-dimensions/687x412/is-moderation-mode/true?v=v2 1.0x" width="687" height="412" role="button" title="BradBowman_2-1789572776509.png" alt="BradBowman_2-1789572776509.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 16 Sep 2026 15:33:31 GMT https://www.servicenow.com/community/community-central-forum/logging-email-in-activily-log-for-sc-task/m-p/3598697#M7918 Brad Bowman 2026-09-16T15:33:31Z https://www.servicenow.com/community/community-central-forum/logging-email-in-activily-log-for-sc-task/m-p/3598701#M7919 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/1037020">@a02763422</a>&nbsp;</P><P>&nbsp;</P><P>Check this KB :&nbsp;<A href="https://support.servicenow.com/kb?id=kb_article_view&amp;sysparm_article=KB0719147" target="_self">KB0719147 How to configure and display 'Sent/Received Email' in the activity stream/log</A>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 16 Sep 2026 15:45:00 GMT https://www.servicenow.com/community/community-central-forum/logging-email-in-activily-log-for-sc-task/m-p/3598701#M7919 Tanushree Maiti 2026-09-16T15:45:00Z https://www.servicenow.com/community/community-central-forum/logging-email-in-activily-log-for-sc-task/m-p/3598814#M7920 <P>Thank you so much. I completely overlooked the funnel in classic when I previous tried to find it there.&nbsp;</P> Wed, 16 Sep 2026 19:28:25 GMT https://www.servicenow.com/community/community-central-forum/logging-email-in-activily-log-for-sc-task/m-p/3598814#M7920 annieporter 2026-09-16T19:28:25Z