https://www.servicenow.com/community/community-central-forum/kb0832200/m-p/3608120#M8043 <P>We can't see why you don't have access. Usually when I receive an email to check on a certain KB and I don't have access (happens very often), I just raise a case and get them to provide it for me.</P> Wed, 07 Oct 2026 08:20:03 GMT Mark Manders 2026-10-07T08:20:03Z https://www.servicenow.com/community/community-central-forum/kb0832200/m-p/3608104#M8041 <P>I cannot access KB0832200 since it is not allowed for my role. How can I get access to KB0832200?</P> Wed, 07 Oct 2026 08:03:22 GMT https://www.servicenow.com/community/community-central-forum/kb0832200/m-p/3608104#M8041 darioferro 2026-10-07T08:03:22Z https://www.servicenow.com/community/community-central-forum/kb0832200/m-p/3608107#M8042 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/1184307">@darioferro</a>&nbsp;,</P><P>&nbsp;</P><P>If any of your team member is having Hi Portal access, Ask them to check the KB with hi portal access.</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 07 Oct 2026 08:09:22 GMT https://www.servicenow.com/community/community-central-forum/kb0832200/m-p/3608107#M8042 Tanushree Maiti 2026-10-07T08:09:22Z https://www.servicenow.com/community/community-central-forum/kb0832200/m-p/3608120#M8043 <P>We can't see why you don't have access. Usually when I receive an email to check on a certain KB and I don't have access (happens very often), I just raise a case and get them to provide it for me.</P> Wed, 07 Oct 2026 08:20:03 GMT https://www.servicenow.com/community/community-central-forum/kb0832200/m-p/3608120#M8043 Mark Manders 2026-10-07T08:20:03Z