Need a new PDI for CSA practice

ktangirala — Mon, 19 Oct 2026 13:58:52 GMT

Hi,

I raised a request for a new PDI and I chose the developer role for some reason and I could not practice for CSA and for some reason, I cancelled the PDI so that I can create a new instance. And now I am stuck at the "Waitlist" screen because my instance is not getting assigned at all. Can I get a factory reset on the PDI so that I can request afresh?

Re: Need a new PDI for CSA practice

glideFather — Mon, 19 Oct 2026 20:38:14 GMT

ahoy @ktangirala,

there's nothing you can do about it but wait. Because leaving the queue and requesting a PDI with lower build version (Australia, instead of Brazil) doesn't guarantee you won't be waiting either...

If you want to have an instance immediately, assign to trainings at the SN University with a study lab (don't forget to extend the period until it's provided to you) and use this until your PDI is given to you

question Need a new PDI for CSA practice in Community Central forum

Need a new PDI for CSA practice

Re: Need a new PDI for CSA practice