https://www.servicenow.com/community/community-central-forum/snow-search-and-now-assist-chatbot-analytics/m-p/3616608#M8168 <P>Hello,</P><P>&nbsp;</P><P>Please advise if these analytics insights are currently visible in platform analytics?</P><P>If yes, what permission level is required to access the data?</P><P>Search:</P><UL><LI>User queries, results returned and clickthrough?</LI></UL><P>Now Assist</P><UL><LI>User queries, articles handed off to the LLM, final articles used to generate responses?</LI><LI>When articles are used for responses are their usage counted with articles views for most used articles?</LI></UL> Mon, 02 Nov 2026 11:07:52 GMT chrsmith 2026-11-02T11:07:52Z https://www.servicenow.com/community/community-central-forum/snow-search-and-now-assist-chatbot-analytics/m-p/3616608#M8168 <P>Hello,</P><P>&nbsp;</P><P>Please advise if these analytics insights are currently visible in platform analytics?</P><P>If yes, what permission level is required to access the data?</P><P>Search:</P><UL><LI>User queries, results returned and clickthrough?</LI></UL><P>Now Assist</P><UL><LI>User queries, articles handed off to the LLM, final articles used to generate responses?</LI><LI>When articles are used for responses are their usage counted with articles views for most used articles?</LI></UL> Mon, 02 Nov 2026 11:07:52 GMT https://www.servicenow.com/community/community-central-forum/snow-search-and-now-assist-chatbot-analytics/m-p/3616608#M8168 chrsmith 2026-11-02T11:07:52Z