question Routing Knowledge Articles to SMEs in Community Central forum

question Routing Knowledge Articles to SMEs in Community Central forum https://www.servicenow.com/community/community-central-forum/routing-knowledge-articles-to-smes/m-p/3619398#M8203 <P>How do you route Knowledge Articles to SMEs?  Can you use tasks or Ownership Group instead of having to reach out to them manually?</P> Mon, 09 Nov 2026 16:06:56 GMT Suzy_Hyslip 2026-11-09T16:06:56Z Routing Knowledge Articles to SMEs https://www.servicenow.com/community/community-central-forum/routing-knowledge-articles-to-smes/m-p/3619398#M8203 <P>How do you route Knowledge Articles to SMEs?  Can you use tasks or Ownership Group instead of having to reach out to them manually?</P> Mon, 09 Nov 2026 16:06:56 GMT https://www.servicenow.com/community/community-central-forum/routing-knowledge-articles-to-smes/m-p/3619398#M8203 Suzy_Hyslip 2026-11-09T16:06:56Z