question My application for the RiseUp with ServiceNow program was rejected. in Community Central forum

My application for the RiseUp with ServiceNow program was rejected.

satyadeosno — Tue, 10 Nov 2026 14:04:51 GMT

I recently applied for the RiseUp with ServiceNow program, but unfortunately, my application was rejected.

I do not currently hold any mainline ServiceNow certifications, such as CSA or CAD, I am genuinely interested in transitioning my career into the ServiceNow technology domain.

actively looking for opportunities to develop my technical skills and build a career in the ServiceNow ecosystem. I am particularly interested in obtaining the Certified System Administrator (CSA) certification and gaining the necessary technical knowledge.

I would be grateful if you could help me with the following:

1.Is there any possibility of reconsidering my application or allowing me to reapply?

2.If I am not eligible for the RiseUp program, are there any alternative programs, initiatives, scholarships, or opportunities through which I can obtain free ServiceNow training and certification vouchers?

3.Are there any other ways for unemployed candidates or career transitioners to access free mainline ServiceNow certifications?

I am highly motivated to learn, improve my technical skills, and establish a career in the ServiceNow platform. Any guidance or alternative opportunity from servicenow community side would be extremely valuable to me.

Thank you for your time and consideration. I look forward to your positive response and guidance

Re: My application for the RiseUp with ServiceNow program was rejected.

yashkamde — Tue, 10 Nov 2026 15:33:19 GMT

Hello @satyadeosno ,

The ServiceNow ecosystem is rapidly growing, and a lack of mainline certifications or getting turned away from one program does not block your career transition. Ensure your rejection wasn't an automated mistake. If you received a reason that doesn't apply to you should raise a case on NowLearning support portal.|

Alternatively you can build a competitive profile and study for the CSA completely for free using public resources.

Go to the ServiceNow University, the self-paced, on-demand paths are entirely free like Welcome to ServiceNow course, ServiceNow Administration Fundamentals On-Demand course.
Do not just read the theory. Get a PDI. Build custom apps, practice creating user groups, configure access control lists (ACLs), and practice constructing workflows.
Actively participate in the ServiceNow Community Forums. Answering other users' basic navigation or configuration questions is a great way to study and network simultaneously.

If my response helped mark as helpful and accept the solution.

Re: My application for the RiseUp with ServiceNow program was rejected.

Tanushree Maiti — Tue, 10 Nov 2026 16:30:02 GMT

Hi @satyadeosno

What Reject reason - you have received

Check Eligibility criteria of Rise up program : KB0013639 What is RiseUp with ServiceNow?

Eligibility Criteria

At least 18 years of age
Not currently employed by a ServiceNow customer or partner
No prior formal experience with ServiceNow (self-guided training on ServiceNow University exempted)
No prior Mainline ServiceNow certifications (CSA, CAD, ITSM-CIS.....)
Have not previously completed or currently enrolled in a NextGen, RiseUp, or ServiceNow Academic Program including Government sponsored programs like NASSCOM, AICTE, ICT Academy, TNDC (Tamil Nadu Skill Development Corporation).
Legally eligible for full-time work in your country of employment (excluding student/temporary residency visas)
English proficiency in both written and verbal communication
Eager to kickstart a tech career, showcasing a growth mindset and unwavering dedication
Ready to commit for the duration of the program
Access to a computer/laptop with steady internet and camera (no mobile phones or tablets)

If you are eligible, still you are rejected, it could be due to automation.

Raise a case with NowLearning support within Servicenow University.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home