https://www.servicenow.com/community/community-central-forum/getting-logged-out-when-click-on-servicenow-support-portal/m-p/3619747#M8212 <P>Hey everyone,<BR />I am getting logged out from serviceNow portal, when I click on "ServiceNow Support portal". I have enabled multi factor authentication.&nbsp;<BR /><BR /><BR />The goal after this issue is fixed is to raise a case, so that serviceNow provides me the uri of the CPQ tenant of Logik.ai(we are a partner of serviceNow).<BR /><BR />#Logik.ai</P> Tue, 10 Nov 2026 14:15:50 GMT VasileiosK80382 2026-11-10T14:15:50Z https://www.servicenow.com/community/community-central-forum/getting-logged-out-when-click-on-servicenow-support-portal/m-p/3619747#M8212 <P>Hey everyone,<BR />I am getting logged out from serviceNow portal, when I click on "ServiceNow Support portal". I have enabled multi factor authentication.&nbsp;<BR /><BR /><BR />The goal after this issue is fixed is to raise a case, so that serviceNow provides me the uri of the CPQ tenant of Logik.ai(we are a partner of serviceNow).<BR /><BR />#Logik.ai</P> Tue, 10 Nov 2026 14:15:50 GMT https://www.servicenow.com/community/community-central-forum/getting-logged-out-when-click-on-servicenow-support-portal/m-p/3619747#M8212 VasileiosK80382 2026-11-10T14:15:50Z https://www.servicenow.com/community/community-central-forum/getting-logged-out-when-click-on-servicenow-support-portal/m-p/3619843#M8215 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/1210438">@VasileiosK80382</a>&nbsp;</P><P>&nbsp;</P><P>Are you getting any error log in browser console?</P><P>&nbsp;</P><P>Refer KB:&nbsp;<A href="https://support.servicenow.com/kb?id=kb_article_view&amp;sysparm_article=KB0778207" target="_self">KB0778207 User gets logged out immediately after logging in</A>&nbsp;</P><P><A href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0788105" target="_blank" rel="nofollow noopener noreferrer">https://hi.service-now.com/kb_view.do?sysparm_article=KB0788105</A></P><P><A class="" href="https://www.servicenow.com/community/itsm-articles/user-reactivated-sso-configured-still-getting-logged-out-here-s/ta-p/3570745" target="_blank" rel="noopener">User reactivated. SSO configured. Still getting logged out. Here's the full picture.</A></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 10 Nov 2026 16:57:59 GMT https://www.servicenow.com/community/community-central-forum/getting-logged-out-when-click-on-servicenow-support-portal/m-p/3619843#M8215 Tanushree Maiti 2026-11-10T16:57:59Z