question Re: Flow Designer - Flow Logic - Go back to stopping flow from continuing in Community Central forum

Flow Designer - Flow Logic - Go back to stopping flow from continuing

CRoser — Tue, 10 Sep 2024 15:01:34 GMT

Hey Community!

We've recently upgraded to Washington and are building a new Flow that we want to use the 'Go back to' flow logic piece. We were able to add the piece to the Flow without any obvious errors, but when testing the Flow, it stops at the 'Loop', where the 'Go back to' will reset to. The strange part is this is on the FIRST passthrough, on it's initial run, where it hasn't even hit the 'Go back to' yet. Upon removing the 'Go back to' the Flow of course works as intended. I've attached a screenshot to show the flow layout, but not sure what else to attach to help diagnose.
In the test on the 'Flow Statistics' it states 'Waiting' but doesn't show anything if you open the Flow Logs.
Thank you for the help!

Re: Flow Designer - Flow Logic - Go back to stopping flow from continuing

CRoser — Wed, 11 Sep 2024 12:07:16 GMT

In case anyone finds this: This is a known issue that released with the feature on Washington. The fix is to get the hotfix patch from ServiceNow which will resolve this. Best of luck!

Re: Flow Designer - Flow Logic - Go back to stopping flow from continuing

Community Alums — Fri, 15 Nov 2024 09:36:47 GMT

Hello,

Can you tell which hotfix you deployed? We're running glide-washingtondc-12-20-2023__patch7a-09-23-2024 and have the same issue.