question Re: Create Scrum Task - Analysis Task - Business Rule with Script not working in CMDB forum

Create Scrum Task - Analysis Task - Business Rule with Script not working

Philip Owen — Wed, 04 Dec 2024 12:26:25 GMT

Why is this script with a Business Rule not working?

Scenario is that I want to create Tasks from when a story is created to prevent them manually being created.

(function executeRule(current, previous /*null when async*/) {

// Add your code here

var gr = new GlideRecord('sn_safe_scrum_task');

gr.Initialize();

gr.type = '1';

gr.short_description = "Analysis Task";

gr.parent = current.sys_id;

gr.insert();

})(current, previous);

the ge.type Discionary Entry is correct being = 1

This is to be 'inserted' 'After' so why is the task not appearing? I have the correct table as well.

Re: Create Scrum Task - Analysis Task - Business Rule with Script not working

Brad Bowman — Wed, 04 Dec 2024 13:36:29 GMT

If you are not seeing the resultant scrum_task record, first add a gs.info log line to the beginning of the function to confirm the BR is triggering and the script is actually running. Once you have confirmed this, check the system log when this is attempted to see if there are any errors trying to insert the record. Otherwise, there could be another Business Rule or Data Policy that is preventing the insert without an error if a mandatory field is not populated. You could try a similar script with a hard-coded parent sys_id in a Fix Script to take the BR trigger and scope out of the equation. Do you have any Filter Conditions or Condition on the script tab? Is the Business Rule in the same scope as the table it's running on?

Re: Create Scrum Task - Analysis Task - Business Rule with Script not working

Philip Owen — Wed, 04 Dec 2024 14:19:41 GMT

Thanks Brad,

No there are no conditions, from what I have been learning and I am fairly new to scripting but am understanding it the more I do so the way I am reading my code it should present me with an Analysis Task once I have created a Story.

I am going to add a loop that will add the additional tasks but wanted to the see the tangible result in my own instance before adding that loop, which I am not seeing yet.

Re: Create Scrum Task - Analysis Task - Business Rule with Script not working

Philip Owen — Wed, 04 Dec 2024 14:49:46 GMT

I've fixed the issue using a SCUM view but how to you get the tasks appearing in Default View what most people will be using?

Also, this is the loop that I am using which does not seem to be working any view. Any suggestions anyone?

(function executeRule(current, previous /*null when async*/ ) {

// Add your code here

for (i = 1; i < 5; i++) {

var type = i.toString();

var gr = new GlideRecord('sn_safe_scrum_task');

gr.initialize();

gr.type = type;

gr.short_description = "Scrum Task " + Type;

gr.parent = current.sys_id;

gr.insert();

}

})(current, previous);

Re: Create Scrum Task - Analysis Task - Business Rule with Script not working

JenniferRah — Wed, 04 Dec 2024 14:51:17 GMT

So you are saying the task is being created, but you just didn't have the related list added?

From the hamburger menu, click Configure -> Related Lists. Make sure the view shows "Default" and add your related list wherever you want it to appear. Click Save to save your changes.

Re: Create Scrum Task - Analysis Task - Business Rule with Script not working

Philip Owen — Thu, 05 Dec 2024 09:24:35 GMT

Hey Jennifer,

I fixed it in the end with code but I had to change the view to see the output. Is there any code to add that I can apply where I will see the output in default view?

Re: Create Scrum Task - Analysis Task - Business Rule with Script not working

JenniferRah — Thu, 05 Dec 2024 13:07:42 GMT

If you want to see the related list of tasks in the default view, do the steps I outlined above:

Open the record where you want to add the related list. From the hamburger menu, click Configure -> Related Lists. Make sure the view shows "Default" and add your related list wherever you want it to appear. Click Save to save your changes.

Re: Create Scrum Task - Analysis Task - Business Rule with Script not working

Philip Owen — Sun, 08 Dec 2024 12:20:38 GMT

Yep go that thank you 😎