question Query related to task2 of micro certification in CMDB forum

Query related to task2 of micro certification

11222632_sa — Wed, 22 Jan 2025 02:07:59 GMT

Greetings!

My query is that while performing task 2 I am facing as issue that when I run filter command which is assigned to field is empty and the Assignment Group is Service Desk , then it showing no data for display .

How to resolve it?

Re: Query related to task2 of micro certification

Harsh_Deep — Wed, 22 Jan 2025 06:53:26 GMT

Hello @11222632_sa

Open any record and set assignment group is Service Desk and Remove the value from assigned to.

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.