https://www.servicenow.com/community/cmdb-forum/discovery-and-hardware-models/m-p/231207#M690 <P>Discovery is creating models and inputting the model number into the Name field on the Hardware Model Table. The model number field is empty. This would be for Cisco IP switches. It is also creating duplicate models on some assets. Some assets are adding the mac address to the field name as well&nbsp; Has anyone else have this happen to them. It has done it since discovery was installed.&nbsp;</P> Wed, 23 Feb 2022 19:29:52 GMT Brian Hutchinso 2022-02-23T19:29:52Z https://www.servicenow.com/community/cmdb-forum/discovery-and-hardware-models/m-p/231207#M690 <P>Discovery is creating models and inputting the model number into the Name field on the Hardware Model Table. The model number field is empty. This would be for Cisco IP switches. It is also creating duplicate models on some assets. Some assets are adding the mac address to the field name as well&nbsp; Has anyone else have this happen to them. It has done it since discovery was installed.&nbsp;</P> Wed, 23 Feb 2022 19:29:52 GMT https://www.servicenow.com/community/cmdb-forum/discovery-and-hardware-models/m-p/231207#M690 Brian Hutchinso 2022-02-23T19:29:52Z https://www.servicenow.com/community/cmdb-forum/discovery-and-hardware-models/m-p/231208#M691 <P>OOTB discovery will map model name and sometimes model number depending on the CI class and patterns.&nbsp; I would suggest enabling <A title="Normalization Data Services" href="https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/normalization/concept/c_NormalizationOverview.html">Normalization Data Services</A>&nbsp;and review&nbsp;https://community.servicenow.com/community?id=community_article&amp;sys_id=ab5dcf2fdb3fff00fff8a345ca96194b</P> Fri, 25 Feb 2022 17:14:50 GMT https://www.servicenow.com/community/cmdb-forum/discovery-and-hardware-models/m-p/231208#M691 patrickdeca 2022-02-25T17:14:50Z