question Re: SolarWinds Service graph Connector - Solawrwinds Cred permissions ? in CMDB forum

SolarWinds Service graph Connector - Solawrwinds Cred permissions ?

CarlMorch — Mon, 11 Sep 2023 23:50:58 GMT

Can anyone advise what type of permissions the SolarWinds account needs for ServiceNow to use via the SolarWinds Service Graph Connector?

Looking for the minimum permissions required for that account.

Re: SolarWinds Service graph Connector - Solawrwinds Cred permissions ?

adminperson — Fri, 01 Mar 2024 21:10:22 GMT

Did you figure out what permission are needed on the solarwinds side?

Re: SolarWinds Service graph Connector - Solawrwinds Cred permissions ?

AJ_TechTrek — Mon, 04 Mar 2024 07:44:42 GMT

Hi @CarlMorch ,

Refer the below document which help you.

To access SolarWinds data: User with SWIS (SolarWinds Information Service) access (the same as through the Orion website, not database users).

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-management/task/configure-solarwinds-integration.html

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Re: SolarWinds Service graph Connector - Solawrwinds Cred permissions ?

Pratiksha — Mon, 04 Mar 2024 14:22:54 GMT

The SolarWinds user must have a role with read privileges to the SolarWinds Information Service API for all SolarWinds data sources that the integration can pull data.

Re: SolarWinds Service graph Connector - Solawrwinds Cred permissions ?

adminperson — Tue, 05 Mar 2024 19:15:26 GMT

Would it be the same with solarwinds orion?