https://www.servicenow.com/community/now-assist-for-creator-articles/zurich-release-vibe-coding-with-servicenow-build-agent-the/ta-p/3408806 <P><FONT face="helvetica">As part of the Zurich release, we are excited to introduce the <A href="https://www.servicenow.com/products/vibe-coding.html" target="_self">ServiceNow Build Agent</A>, an innovative agentic AI tool designed to transform how developers create, edit, and deploy full-stack ServiceNow applications. With Build Agent, you have an agentic developer at your fingertips, ready to assist you with various tasks, including building an app, writing documentation, or brainstorming ideas, all through a simple chat mechanism - often referred to as ‘vibe coding’.</FONT></P> <P>&nbsp;</P> <H1><STRONG><FONT face="helvetica" color="#000080">Build Agent overview</FONT></STRONG></H1> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-10-20 at 11.08.31 AM.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/477828i455C9FAAFCC3A667/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-10-20 at 11.08.31 AM.png" alt="Screenshot 2025-10-20 at 11.08.31 AM.png" /></span></P> <P>&nbsp;</P> <P><FONT face="helvetica">The ServiceNow Build Agent, part of <A href="https://www.servicenow.com/docs/bundle/zurich-build-workflows/page/administer/flow-designer/concept/now-assist-for-creator-landing.html" target="_blank" rel="noopener">Now Assist for Creator</A>, is available in the ServiceNow Integrated Development Environment (IDE) and will be available in ServiceNow Studio starting early next year. Developers from diverse backgrounds and skill levels can use Build Agent to enhance productivity and streamline the development process.</FONT></P> <P>&nbsp;</P> <P><FONT face="helvetica">Within the ServiceNow IDE, the Build Agent appears as a chat panel, allowing users to interact with it through an easy-to-use multi-turn conversation interface. You can simply describe your desired task or application in your natural language, and the agent will automatically get to work. It does so with speed, control, and enterprise-grade governance and readiness.</FONT></P> <P>&nbsp;</P> <P><FONT face="helvetica">The Build Agent understands natural language prompts, autonomously generates full-stack applications, oversees the entire build process, and responds to feedback. It generates all the necessary code, organizes files clearly, and manages both the core logic and user interface components of the application.</FONT></P> <P>&nbsp;</P> <P><FONT face="helvetica"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-10-20 at 11.05.38 AM.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/477827i675610DBA5D971B4/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-10-20 at 11.05.38 AM.png" alt="Screenshot 2025-10-20 at 11.05.38 AM.png" /></span></FONT></P> <P>&nbsp;</P> <P><FONT face="helvetica">While its primary function is to build applications, the Build Agent's capabilities go beyond that. It can perform various code-related tasks, such as rewriting tables, explaining and documenting code, validating and enhancing existing applications, fixing application errors, and more. For example, the Build Agent can utilize the Run Query tool to query a specific table within your instance and return the top five records or derive specific insights.</FONT></P> <P>&nbsp;</P> <P><EM><FONT face="helvetica"><STRONG>Remember:</STRONG> If you ever get stuck or are unsure of what to do next - <STRONG>just ask Build Agent!</STRONG></FONT></EM></P> <P>&nbsp;</P> <H1><STRONG><FONT face="helvetica" color="#333399">Benefits of using Build Agent</FONT></STRONG></H1> <P><FONT face="helvetica">Build Agent accelerates application development and prototyping on the&nbsp;ServiceNow AI Platform. It automates many repetitive and time-consuming tasks that developers perform manually, resulting in:</FONT></P> <P>&nbsp;</P> <UL> <LI><FONT face="helvetica">Reduced development backlogs</FONT></LI> <LI><FONT face="helvetica">Quicker deployment of new applications</FONT></LI> <LI><FONT face="helvetica">Understanding of existing applications and documentation</FONT></LI> <LI><FONT face="helvetica">Increased developer productivity</FONT></LI> <LI><FONT face="helvetica">Reduction in overall development cost</FONT></LI> </UL> <H1><STRONG><FONT face="helvetica" color="#333399">Vibe coding best practices</FONT></STRONG></H1> <P><FONT face="helvetica">To get the most out of your agentic AI companion, follow these proven strategies:</FONT></P> <P>&nbsp;</P> <UL> <LI><FONT face="helvetica"><STRONG>Design before coding:&nbsp;</STRONG>Outline your app’s workflow with tools like ServiceNow's Flow Designer, Figma, Miro, or Lucidchart. Choose a method that supports collaboration and helps you form a clear vision before starting development.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Start with a clear plan:</STRONG>&nbsp;Collaborate with the Build Agent to outline your plan, required tables, and other metadata types. Define what’s in scope and break down the features by section.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Communicate clearly:</STRONG>&nbsp;Consider the Build Agent your app development partner. Be clear and specific in your instructions and clarify your goals to ensure the agent delivers exactly what you need.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Test early and often:</STRONG>&nbsp;Use the agent's capabilities to add sample records and test the app on the instance. It can even build ATF tests for you!</FONT></LI> <LI><FONT face="helvetica"><STRONG>Version control:</STRONG>&nbsp;Use Git to track changes and keep your workspace clean. Regular commits and resets help maintain a modular structure.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Troubleshooting &amp; self-correction:</STRONG>&nbsp;If you encounter an issue, utilize the agent’s self-correction loop and provide error messages directly. Simply ask Build Agent for help and ask it to debug your application issue.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Maximise UI and integration:</STRONG>&nbsp;Utilize third-party NPM libraries such as Material UI or Tailwind to enhance your user interface and features. The ServiceNow Build Agent simplifies the integration of these libraries and allows you to customize the appearance of your app. Don't hesitate to experiment with prototypes and new designs.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Documentation and instructions:</STRONG>&nbsp;Keep clear rules and documentation in your project folder for the agent's access when needed. Utilize the Build Agent for detailed explanations, and documentation of what it implemented. Build Agent can also read or create any Knowledge base articles.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Iterate and experiment:</STRONG>&nbsp;Prototyping is one of Build Agent’s strengths. View it as a junior developer provide it with clear instructions, structure, and guardrails. Once your vision is complete (or close to it) ask Build Agent for an ideal prompt it would use to create this application.</FONT></LI> </UL> <H1><STRONG><FONT face="helvetica" color="#333399">Getting started with Build Agent</FONT></STRONG></H1> <P><FONT face="helvetica">Ready to get started using the Build Agent? We are delighted to provide <STRONG>two simple options</STRONG> to get started whether you are an existing ServiceNow customer or someone that just exploring the platform and it’s capabilities. &nbsp;</FONT></P> <P>&nbsp;</P> <OL> <LI><FONT face="helvetica"><STRONG>Customer instance</STRONG>: Existing customers can upgrade their instance to Zurich and activate<SPAN>&nbsp;</SPAN><SPAN><A href="https://store.servicenow.com/store/app/0b1eae7ec3a4b690bc9a989f0501316c" target="_blank" rel="noopener">Build Agent (Trial)</A></SPAN> without needing a contract. It has a limit of 25 calls/month. If your account exceeds this limit you can wait for your interactions to reset, or buy Creator Pro Plus and activate Build Agent from Now Assist for Creator.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Personal developer instance</STRONG>: Anyone can go to<SPAN>&nbsp;</SPAN><SPAN><A href="https://developer.servicenow.com/dev.do" target="_blank" rel="noopener">developer.servicenow.com</A> </SPAN>and request a Zurich release PDI. It comes with Build Agent activated, with a limit of 10 calls/month. There is a limitation of one PDI per account.</FONT></LI> </OL> <P><FONT face="helvetica">Once you have it installed and activated the Build Agent skill, you can <A href="https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/build-agent/tasks/create-a-new-application-using-build-agent.html" target="_blank" rel="noopener">create a new application</A> or <A href="https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/build-agent/tasks/edit-an-existing-application-using-build-agent.html" target="_blank" rel="noopener">edit an existing one</A>. If you are comfortable with ‘vibe coding’ jump right in, but if not, we created several prompts to help you understand the possibilities with Build Agent in ServiceNow IDE.</FONT></P> <P>&nbsp;</P> <P class="lia-align-center"><STRONG><EM><FONT face="helvetica">Don't worry we already asked Build Agent introduces itself in the form of a modern app&nbsp;<span class="lia-unicode-emoji" title=":waving_hand:">👋</span>&nbsp;<span class="lia-unicode-emoji" title=":robot_face:">🤖</span></FONT></EM></STRONG></P> <P><STRONG><EM><FONT face="helvetica"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-10-20 at 11.13.41 AM.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/477832i90EF2019D2227A6C/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-10-20 at 11.13.41 AM.png" alt="Screenshot 2025-10-20 at 11.13.41 AM.png" /></span></FONT></EM></STRONG></P> <P class="lia-align-center">&nbsp;</P> <H1><STRONG><FONT face="helvetica" color="#333399">Build Agent prompting guide</FONT></STRONG></H1> <P><FONT face="helvetica">This prompting guide highlights a <STRONG>key skill</STRONG> Build Agent has alongside a <STRONG>prompt to explore</STRONG> the skill.</FONT></P> <P>&nbsp;</P> <H3><FONT face="helvetica"><STRONG>Brainstorming: </STRONG><EM>Leads sessions, refines ideas, captures requirements</EM></FONT></H3> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>Try This Prompt:</STRONG></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><EM>"Help me brainstorm a ServiceNow app for managing office supplies. I want employees to request supplies and managers to approve them."</EM></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>What You'll See:</STRONG>&nbsp;Build Agent will ask clarifying questions, suggest features, identify tables needed, and create a complete app concept with user stories and technical requirements.</FONT></P> <P class="lia-indent-padding-left-30px">&nbsp;</P> <H3><FONT face="helvetica"><STRONG>Developer Learning: </STRONG><EM>Answers ServiceNow development questions, summarizes documents, gives examples</EM></FONT></H3> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>Try This Prompt:</STRONG></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><EM>"Explain ServiceNow business rules to me. What are they, when do I use them, and can you show me a simple example?"</EM></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>What You'll See:</STRONG>&nbsp;Build Agent will provide clear explanations with practical examples, best practices, and working code samples that demonstrate real ServiceNow development concepts.</FONT></P> <P class="lia-indent-padding-left-30px">&nbsp;</P> <H3><FONT face="helvetica"><STRONG>Documentation: </STRONG><EM>Creates KB articles, generates readme files for source code</EM></FONT></H3> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>Try This Prompt:</STRONG></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><EM>"Create documentation for a ServiceNow app that tracks employee training records, including setup instructions and user guide."</EM></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>What You'll See:</STRONG>&nbsp;Build Agent will write professional documentation with clear sections, setup steps, user instructions, and technical details - ready to share with your team.</FONT></P> <P class="lia-indent-padding-left-30px">&nbsp;</P> <H3><FONT face="helvetica"><STRONG>App Creation &amp; Learning: </STRONG><EM>Builds apps to help users learn technical concepts interactively</EM></FONT></H3> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>Try This Prompt:</STRONG></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><EM>"Build me a simple task tracking app so I can learn how ServiceNow tables, forms, and business rules work together."</EM></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>What You'll See:</STRONG>&nbsp;Build Agent will build a working ServiceNow application with explanations of each component, perfect for hands-on learning and understanding ServiceNow development.</FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>Bonus Power User Prompt:</STRONG></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><EM>"Create a comprehensive incident management enhancement with custom fields, automated notifications, and a modern dashboard - then deploy it so I can test it."</EM></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>What You'll See:</STRONG>&nbsp;End to end ServiceNow development from concept to deployment, showcasing advanced technical skills and real-world application building.</FONT></P> <P class="lia-indent-padding-left-30px">&nbsp;</P> <H3><FONT face="helvetica"><STRONG>App Testing: </STRONG><EM>Creates comprehensive automated tests, validates app functionality, ensures quality</EM></FONT></H3> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG>Try This Prompt:</STRONG></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><EM>“Create some tests to ensure this app works when we do system changes or upgrades."</EM></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica"><STRONG><EM>What You'll See</EM></STRONG><EM>: </EM></FONT></P> <P class="lia-indent-padding-left-30px"><FONT face="helvetica">Complete ATF test suites that includes:</FONT></P> <P class="lia-indent-padding-left-60px"><FONT face="helvetica">Form testing - Field validation, required fields, UI actions</FONT></P> <P class="lia-indent-padding-left-60px"><FONT face="helvetica">Server-side testing - Business rule execution, data validation</FONT></P> <P class="lia-indent-padding-left-60px"><FONT face="helvetica">Navigation testing - Menu items, page flows, user journeys</FONT></P> <P class="lia-indent-padding-left-60px"><FONT face="helvetica">API testing - REST endpoint validation and response checking</FONT></P> <P class="lia-indent-padding-left-60px"><FONT face="helvetica">End-to-end workflows - Complete user scenarios from start to finish</FONT></P> <P class="lia-indent-padding-left-60px">&nbsp;</P> <H1><STRONG><FONT face="helvetica" color="#333399">Summary</FONT></STRONG></H1> <P><FONT face="helvetica">As recap here are the 3 key things to remember about ServiceNow Build Agent:</FONT></P> <P>&nbsp;</P> <UL> <LI><FONT face="helvetica"><STRONG>Natural language understanding</STRONG>: The Build Agent gets what you're saying. </FONT><BR /><FONT face="helvetica">You can chat with it just like a trusted business partner or developer, making it easy to ask for help. It’s there for you from start to finish, and it also considers your feedback.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Context aware development:</STRONG> It autonomously generates full-stack applications, while comprehending the ServiceNow data model and leveraging the platform’s appropriate controls and integration capabilities.</FONT></LI> <LI><FONT face="helvetica"><STRONG>Versatile capabilities</STRONG>: Besides creating and enhancing applications, Build Agent can perform various code-related tasks, such as rewriting tables, explaining code, validating and enhancing existing applications, fixing errors, and more.</FONT></LI> </UL> <P><FONT face="helvetica">A</FONT><FONT face="helvetica">dopting ‘vibe coding’ strategies with Build Agent enhances your development process, fosters efficient and flexible collaboration. This approach leads to quicker, cleaner, and more innovative application building, where you and the AI work together, taking one intelligent step at a time.</FONT></P> <P>&nbsp;</P> <P><FONT face="helvetica">We hope you found this blog post informative and helpful. We love hearing from our readers! This blog was the collaboration between the App Engine Product Management team, user research and our technical writing and content team. If you have any prompts suggestions, questions or comments, please leave them below. In the meantime, check out some additional resources on ServiceNow Build Agent.</FONT></P> <P>&nbsp;</P> <H1><STRONG><FONT face="helvetica" color="#333399">Additional resources</FONT></STRONG></H1> <UL> <LI><FONT face="helvetica"><A href="https://www.servicenow.com/products/vibe-coding.html" target="_blank" rel="noopener"><STRONG>Vibe coding with ServiceNow Build Agent:</STRONG> ServiceNow Store</A></FONT></LI> <LI><FONT face="helvetica"><A href="https://www.servicenow.com/docs/csh?topicname=exploring-build-agent.html&amp;version=latest" target="_blank" rel="noopener"><STRONG>Exploring Build Agent</STRONG>: Product documentation</A></FONT></LI> <LI><FONT face="helvetica"><A href="https://www.youtube.com/live/NjAwJ7UUvrU?si=lM1wprYbXwargr7V" target="_blank" rel="noopener"><STRONG>Vibe Coding with ServiceNow Build Agents: </STRONG>Overview and Demo of ServiceNow Build Agent</A></FONT></LI> <LI><FONT face="helvetica"><A href="https://www.youtube.com/live/0rWxTl-n0r0?si=l0zfkHX_yNQ3869Q" target="_blank" rel="noopener"><STRONG>Live Coding Second Breakfast:</STRONG> Learning Build Agent</A></FONT></LI> </UL> Mon, 20 Oct 2025 18:44:59 GMT Andrew-Vitollo 2025-10-20T18:44:59Z https://www.servicenow.com/community/now-assist-for-creator-articles/zurich-release-vibe-coding-with-servicenow-build-agent-the/ta-p/3408806 <P><SPAN>Unlock the future of app development with ServiceNow Build Agent—your AI-powered partner for rapid, intuitive, and enterprise-grade application creation. Discover how ‘vibe coding’ transforms ideas into full-stack apps through natural language, automated workflows, and seamless collaboration. Experience the next evolution in developer productivity and innovation—where building, testing, and deploying apps is as easy as having a conversation.</SPAN></P> Mon, 20 Oct 2025 18:44:59 GMT https://www.servicenow.com/community/now-assist-for-creator-articles/zurich-release-vibe-coding-with-servicenow-build-agent-the/ta-p/3408806 Andrew-Vitollo 2025-10-20T18:44:59Z https://www.servicenow.com/community/now-assist-for-creator-articles/zurich-release-vibe-coding-with-servicenow-build-agent-the/tac-p/3452875#M49 <P>Very Helpful share! Thanks&nbsp;</P> Thu, 18 Dec 2025 20:20:47 GMT https://www.servicenow.com/community/now-assist-for-creator-articles/zurich-release-vibe-coding-with-servicenow-build-agent-the/tac-p/3452875#M49 Matthew_13 2025-12-18T20:20:47Z