https://www.servicenow.com/community/now-assist-for-creator-forum/deny-access-to-now-assist-in-va-for-paricular-group/m-p/3535274#M1861 <DIV><P>Hi everyone,</P><P>We are using an Employee Service Center (ESC) portal where <STRONG>Now Assist is enabled in Virtual Agent</STRONG>. Our portal includes both <STRONG>HR and IT-related content</STRONG>.</P><P>We have a requirement to <STRONG>restrict the visibility of Now Assist within Virtual Agent</STRONG> on certain pages:</P><UL><LI><STRONG>HR-related pages</STRONG></LI><LI><STRONG>Portal home page</STRONG></LI></UL><P>We only want Now Assist to be available for <STRONG>IT-related pages/use cases</STRONG>.</P><P>Is it possible to configure such page-level restrictions for Now Assist in Virtual Agent? If yes, what would be the recommended approach?</P><P>Thanks in advance!</P></DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="namanajain_0-1777573596280.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/513175iC2BAADFD40AB5F16/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="namanajain_0-1777573596280.png" alt="namanajain_0-1777573596280.png" /></span></P><P>&nbsp;</P> Thu, 30 Apr 2026 18:31:01 GMT namanajain 2026-04-30T18:31:01Z https://www.servicenow.com/community/now-assist-for-creator-forum/deny-access-to-now-assist-in-va-for-paricular-group/m-p/3535274#M1861 <DIV><P>Hi everyone,</P><P>We are using an Employee Service Center (ESC) portal where <STRONG>Now Assist is enabled in Virtual Agent</STRONG>. Our portal includes both <STRONG>HR and IT-related content</STRONG>.</P><P>We have a requirement to <STRONG>restrict the visibility of Now Assist within Virtual Agent</STRONG> on certain pages:</P><UL><LI><STRONG>HR-related pages</STRONG></LI><LI><STRONG>Portal home page</STRONG></LI></UL><P>We only want Now Assist to be available for <STRONG>IT-related pages/use cases</STRONG>.</P><P>Is it possible to configure such page-level restrictions for Now Assist in Virtual Agent? If yes, what would be the recommended approach?</P><P>Thanks in advance!</P></DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="namanajain_0-1777573596280.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/513175iC2BAADFD40AB5F16/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="namanajain_0-1777573596280.png" alt="namanajain_0-1777573596280.png" /></span></P><P>&nbsp;</P> Thu, 30 Apr 2026 18:31:01 GMT https://www.servicenow.com/community/now-assist-for-creator-forum/deny-access-to-now-assist-in-va-for-paricular-group/m-p/3535274#M1861 namanajain 2026-04-30T18:31:01Z https://www.servicenow.com/community/now-assist-for-creator-forum/deny-access-to-now-assist-in-va-for-paricular-group/m-p/3535275#M1862 <P>We have to remove the VA for that pages</P> Thu, 30 Apr 2026 18:33:35 GMT https://www.servicenow.com/community/now-assist-for-creator-forum/deny-access-to-now-assist-in-va-for-paricular-group/m-p/3535275#M1862 namanajain 2026-04-30T18:33:35Z