https://www.servicenow.com/community/creatorcon-blogs/explore-the-hackzone-futurelab-and-build-an-ai-agent-at/ba-p/3253494 <H2 aria-level="1"><STRONG><SPAN data-contrast="auto"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Thumbnails (7).jpg" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/439546i44D296B221CE1E9E/image-size/large?v=v2&amp;px=999" role="button" title="Thumbnails (7).jpg" alt="Thumbnails (7).jpg" /></span></SPAN></STRONG></H2> <H2 aria-level="1">&nbsp;</H2> <H2 aria-level="1"><STRONG><SPAN data-contrast="auto">Explore the HackZone,&nbsp;FutureLab, and Build An AI Agent at CreatorCon!</SPAN></STRONG><SPAN data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:322,&quot;335559739&quot;:322}">&nbsp;</SPAN></H2> <P aria-level="1">&nbsp;</P> <P><SPAN data-contrast="auto">As we gear up for </SPAN><STRONG><SPAN data-contrast="auto">CreatorCon 2025 in Las Vegas</SPAN></STRONG><SPAN data-contrast="auto">, there are three places you </SPAN><STRONG><I><SPAN data-contrast="auto">have</SPAN></I></STRONG> <SPAN data-contrast="auto">to check out on the show floor: the </SPAN><STRONG><SPAN data-contrast="auto">HackZone,</SPAN></STRONG><SPAN data-contrast="auto">&nbsp;the </SPAN><STRONG><SPAN data-contrast="auto">FutureLab,&nbsp;</SPAN></STRONG><SPAN data-contrast="auto">and the <STRONG>Build An AI Agent</STRONG> experience.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-contrast="auto">These spaces are packed with mind-blowing demos, next-gen innovation, and hands-on experiences that’ll inspire you to rethink what’s possible on the ServiceNow Platform.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-contrast="auto">Here’s your sneak peek:</SPAN></P> <P>&nbsp;</P> <P><SPAN data-contrast="auto"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/439537i24734C76427E653F/image-size/large?v=v2&amp;px=999" role="button" title="7.png" alt="7.png" /></span></SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <H2 aria-level="2"><STRONG><SPAN data-contrast="auto">Step into the HackZone: Part Experimental Lab, Part Social Playground </SPAN></STRONG><SPAN data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}">&nbsp;</SPAN></H2> <P aria-level="2">&nbsp;</P> <P><SPAN data-contrast="auto">The HackZone is where we take the powerful capabilities you use every day on ServiceNow, and remix them with IoT devices, creative workflows, and a dose of fun.&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">Whether you're here discover cutting-edge demos, connect with creators, or scan community cards to score points, every demo showcases unique and fun ways to use our platform.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <H4><STRONG><SPAN data-contrast="auto">Here are a few crowd-favorite demos:</SPAN></STRONG><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></H4> <P>&nbsp;</P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">LiquorBot: Shaken, Not Stirred</SPAN></STRONG><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></H3> <P><SPAN data-contrast="auto">Ever ordered a drink using App Engine Studio and IntegrationHub? Now you can. LiquorBot crafts cocktails by calculating recipes based on available ingredients, just like a service catalog request, but tastier.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">SmartKeg: Avoid P1 Keg Outages</SPAN></STRONG><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></H3> <P><SPAN data-contrast="auto">This demo uses real-time consumption data to trigger automatic keg replacements. It's fun, yes, but it also mirrors how ServiceNow handles predictive scaling in IT environments.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">MakeFarm: Real-Time Swag, Zero Hassle</SPAN></STRONG><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></H3> <P><SPAN data-contrast="auto">Our everything-and-the-kitchen-sink demo. Watch as coasters or Lego bricks get custom-engraved using workflows that mirror real-world provisioning, from catalog to delivery. It’s swag, served with full-stack automation.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">IoT Garden: Community Garden</SPAN></STRONG><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></H3> <P><SPAN data-contrast="auto">Imagine managing plant health using humidity and light sensors, triggering workflows like “water now!” or “repot me!” It’s IoT meets CMDB meets green thumbs, and shows how ServiceNow manages device lifecycles at any scale.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2_MF_019_0892.jpeg" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/439551i65D08D73A7853584/image-size/large?v=v2&amp;px=999" role="button" title="2_MF_019_0892.jpeg" alt="2_MF_019_0892.jpeg" /></span></SPAN></P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">Demo Arcade: Level Up Your Workflow Game</SPAN></STRONG><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></H3> <P><SPAN data-contrast="auto">Solve puzzles, fix flows, and beat the clock in this fantasy-themed adventure powered by REST APIs and Flow Designer. Under the hood? It’s an engine for interactive training and self-guided demos.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">Agentic City of the Future: Smart Cities, Powered by even Smarter AI Agents</SPAN></STRONG><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></H3> <P><STRONG><SPAN data-contrast="auto">&nbsp;</SPAN></STRONG><SPAN data-contrast="auto">This scale model smart city runs on ServiceNow’s latest Agentic capabilities. See autonomous vehicles, robotic arms, and cupcake deliveries all orchestrated by AI agents and live dashboards. This is future-forward ServiceNow in action.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">Pro tip:</SPAN></STRONG></H3> <P><SPAN data-contrast="auto">Want to dive deeper into how these demos work? Check the </SPAN><STRONG><A href="https://knowledge.servicenow.com/flow/servicenow/k25/sessions/page/sessions?tab.eventprogram=1602198457986001DttV&amp;search=Ask%20the%20Experts" target="_blank" rel="noopener"><I>Ask the Experts</I> sessions in the Knowledge</A></STRONG></P> <P><STRONG><A href="https://knowledge.servicenow.com/flow/servicenow/k25/sessions/page/sessions?tab.eventprogram=1602198457986001DttV&amp;search=Ask%20the%20Experts" target="_blank" rel="noopener"> Agenda Builder</A></STRONG><SPAN data-contrast="auto"> for a closer look from the engineers and PMs who built them.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-contrast="auto">And don’t forget, you can </SPAN><STRONG><SPAN data-contrast="auto">scan Community Collectible Cards</SPAN></STRONG><SPAN data-contrast="auto"> while you’re here and score points for your team!</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{}"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/439538i66ADC4062276011C/image-size/large?v=v2&amp;px=999" role="button" title="8.png" alt="8.png" /></span></SPAN></P> <P>&nbsp;</P> <H2 aria-level="2"><STRONG><SPAN data-contrast="auto">FutureLab: Tomorrow’s Tech, Today</SPAN></STRONG><SPAN data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}">&nbsp;</SPAN></H2> <P>&nbsp;</P> <P><SPAN data-contrast="auto">Want to discover what our engineers are dreaming up? </SPAN><STRONG><SPAN data-contrast="auto">FutureLab</SPAN></STRONG><SPAN data-contrast="auto"> is your window into the ServiceNow of tomorrow.&nbsp;</SPAN><SPAN data-contrast="auto">From prototypes to near-future releases, see how our engineers are shaping what’s next on the ServiceNow Platform.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp; <STRONG>These demos include:</STRONG></SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">Hey, ServiceNow</SPAN></STRONG></H3> <P><SPAN data-contrast="auto">Conversational AI support for navigating and using the platform: real-time, voice, and screen sharing included.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">Self-Healing Fluid Flows</SPAN></STRONG></H3> <P><SPAN data-contrast="auto">Coordinated AI Agents that turn requests into action, fast.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">ServiceNow Smart Documents</SPAN></STRONG></H3> <P><SPAN data-contrast="auto">AI-powered docs that summarize, search, and deliver the answers you need, instantly.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-contrast="auto">That’s just the beginning! There’s so much more to discover at the FutureLab, and we don’t want to give it all away.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/439539iBD2924B2621B78B8/image-size/large?v=v2&amp;px=999" role="button" title="9.png" alt="9.png" /></span></SPAN></P> <P>&nbsp;</P> <H2 aria-level="2"><STRONG><SPAN data-contrast="auto">Build An AI Agent</SPAN></STRONG><SPAN data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}">&nbsp;</SPAN></H2> <P>&nbsp;</P> <P><SPAN data-contrast="auto">Curious what it takes to build an AI Agent that can reason, adapt, and take action on its own? This interactive experience gives you the full behind-the-scenes look, then lets you do it yourself.</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-contrast="auto">You’ll explore real-world use cases, learn how to design and deploy your own AI Agent on the ServiceNow Platform, and get hands-on with the tools that power intelligent automation. </SPAN></P> <P><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P><A href="https://devlink.sn/hbal2025" target="_blank" rel="noopener"><STRONG><SPAN data-contrast="auto">Agents, assemble.</SPAN></STRONG></A></P> <P><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="10.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/439540i9A0C03156E77FCF7/image-size/large?v=v2&amp;px=999" role="button" title="10.png" alt="10.png" /></span></SPAN></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <H2 aria-level="2"><STRONG><SPAN data-contrast="auto">The Bottom Line is... Don’t Miss It!</SPAN></STRONG><SPAN data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}">&nbsp;</SPAN></H2> <P>&nbsp;</P> <P><SPAN data-contrast="auto">Whether you're a builder, developer, admin, or&nbsp;just curious,&nbsp;these areas&nbsp;</SPAN><SPAN data-contrast="auto">are must-visit at CreatorCon.&nbsp;</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN data-contrast="auto">So come explore, build, and be inspired. We’ll see you there!</SPAN><SPAN data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><STRONG><A href="https://www.servicenow.com/events/knowledge.html?cid=community:K25:blogcontentcampaign" target="_blank" rel="noopener">Not registered for CreatorCon? Now's Your Chance.</A></STRONG></P> <P><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> Fri, 02 May 2025 20:54:46 GMT jason_mckee 2025-05-02T20:54:46Z https://www.servicenow.com/community/creatorcon-blogs/explore-the-hackzone-futurelab-and-build-an-ai-agent-at/ba-p/3253494 <P><SPAN data-contrast="auto">As we gear up for&nbsp;</SPAN><STRONG><SPAN data-contrast="auto">CreatorCon 2025 in Las Vegas</SPAN></STRONG><SPAN data-contrast="auto">, there are three places you&nbsp;</SPAN><STRONG><I><SPAN data-contrast="auto">have</SPAN></I></STRONG><SPAN>&nbsp;</SPAN><SPAN data-contrast="auto">to check out on the show floor: the&nbsp;</SPAN><STRONG><SPAN data-contrast="auto">HackZone,</SPAN></STRONG><SPAN data-contrast="auto">&nbsp;the&nbsp;</SPAN><STRONG><SPAN data-contrast="auto">FutureLab,&nbsp;</SPAN></STRONG><SPAN data-contrast="auto">and the&nbsp;<STRONG>Build An AI Agent</STRONG>&nbsp;experience.</SPAN></P> Fri, 02 May 2025 20:54:46 GMT https://www.servicenow.com/community/creatorcon-blogs/explore-the-hackzone-futurelab-and-build-an-ai-agent-at/ba-p/3253494 jason_mckee 2025-05-02T20:54:46Z