https://www.servicenow.com/community/creatorcon-lab-support/custom-state-creation-for-compliance-case-state-model/m-p/2932049#M214 <P><SPAN>I'm following the documentation for the compliance case state model</SPAN></P><P>&nbsp;</P><P><A href="https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-compliance-case-mgmt/reference/workflow-state-form.html" target="_blank">https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-compliance-case-mgmt/reference/workflow-state-form.html</A></P><P>&nbsp;</P><P><SPAN>can we create custom states for the compliance case model beyond the predefined options offered by ServiceNow?</SPAN></P><P>&nbsp;</P> Thu, 16 May 2024 05:56:29 GMT RC22 2024-05-16T05:56:29Z https://www.servicenow.com/community/creatorcon-lab-support/custom-state-creation-for-compliance-case-state-model/m-p/2932049#M214 <P><SPAN>I'm following the documentation for the compliance case state model</SPAN></P><P>&nbsp;</P><P><A href="https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-compliance-case-mgmt/reference/workflow-state-form.html" target="_blank">https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-compliance-case-mgmt/reference/workflow-state-form.html</A></P><P>&nbsp;</P><P><SPAN>can we create custom states for the compliance case model beyond the predefined options offered by ServiceNow?</SPAN></P><P>&nbsp;</P> Thu, 16 May 2024 05:56:29 GMT https://www.servicenow.com/community/creatorcon-lab-support/custom-state-creation-for-compliance-case-state-model/m-p/2932049#M214 RC22 2024-05-16T05:56:29Z https://www.servicenow.com/community/creatorcon-lab-support/custom-state-creation-for-compliance-case-state-model/m-p/2933694#M215 <P>Dear Community Member,</P> <P>&nbsp;</P> <P>Thank you for reaching out and taking the opportunity to validate the documentation link. In reference to your enquiry - Yes, the system allows you to modify or create new workflow states to manage compliance cases as per your organizational preference. More details, kindly refer&nbsp;<A href="https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-compliance-case-mgmt/task/create-state-model.html" target="_blank" rel="noopener noreferrer">https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-compliance-...</A></P> <P>&nbsp;</P> <P>Hope this assists.</P> <P><BR /><BR /></P> <P>&nbsp;</P> Fri, 17 May 2024 05:12:29 GMT https://www.servicenow.com/community/creatorcon-lab-support/custom-state-creation-for-compliance-case-state-model/m-p/2933694#M215 ANOOP_CHERIAN 2024-05-17T05:12:29Z