question How to get Manager of Manager's Manager of User as default value in CSM forum

How to get Manager of Manager's Manager of User as default value

SURESH KUMAR TH — Wed, 17 Apr 2019 08:25:24 GMT

Dear All,

How to get How to get Manager of Manager's Manager of User as default value?

Please help me. Thank you in advance

Re: How to get Manager of Manager's Manager of User as default value

asifnoor — Wed, 17 Apr 2019 19:34:42 GMT

You can get like this.

gs.getUser().getUserByID(gs.getUser().getUserByID(gs.getUser().getManagerID()).getManagerID()).getManagerID()

Kindly mark the comment as a correct answer and also helpful once worked.

Re: How to get Manager of Manager's Manager of User as default value

Cody Smith _ Cl — Wed, 17 Apr 2019 19:41:27 GMT

Hello Suresh,

You will need to keep nesting further and further into the User. It will look very confusing very quickly, but should be

gs.getUser().getUserByID(gs.getUser().getUserByID(gs.getUser().getManagerID()).getManagerID()).getManagerID()

Where you will be adding

gs.getUser().getUserByID

inside of the getUserByID.

I hope this helps explain it!

If this solved your problem, please mark as correct or helpful.

Thank you,

Cody Smith

Re: How to get Manager of Manager's Manager of User as default value

Pooja Mallikarj — Thu, 18 Apr 2019 00:31:50 GMT

Hi,

Refer the below link

https://community.servicenow.com/community?id=community_question&sys_id=06cdcb6ddb9cdbc01dcaf3231f961930

mark correct/helpful if it helps for you

Regards,

Pooja

Re: How to get Manager of Manager's Manager of User as default value

asifnoor — Thu, 18 Apr 2019 07:11:32 GMT

Hi Suresh,

If my answer has helped you, kindly mark my comment as a correct answer and also helpful so that the question is moved to solved list and others can benefit from it.

Re: How to get Manager of Manager's Manager of User as default value

sureshkumarthor — Mon, 13 Jan 2020 14:27:34 GMT

Dear Cody Smith,

Thank you very much.

It is working fine.

Thank you for your help.

Re: How to get Manager of Manager's Manager of User as default value

sureshkumarthor — Mon, 13 Jan 2020 14:39:50 GMT

Dear Asifnoor & Smith,

Thank you very much. your code is working fine.

Here just summarizing the code.

For the catalog field : We need to add the below code under Default value of the field.

javascript:(add the script) like as below

Re: How to get Manager of Manager's Manager of User as default value

Cody Smith _ Cl — Mon, 13 Jan 2020 20:38:20 GMT

Thats awesome!

Could you mark my answer correct if it helped you?

Thank you.

Re: How to get Manager of Manager's Manager of User as default value

asifnoor — Tue, 14 Jan 2020 04:00:34 GMT

Hi,

Glad it helped. If my comment has helped you to achieve your requirement, would suggest you to mark it as correct answer so that the question is moved to the solved list.