question CSM/FSM Workspace Landing Page slowness in CSM forum

CSM/FSM Workspace Landing Page slowness

Salmon Raj V — Tue, 25 Mar 2025 12:51:00 GMT

Hi All,

When we open CSM/FSM Workspace Landing page user getting too much slowness. We have 2 Instances; one instance is base, and another one is Target. Base is Loading with 12 seconds and target is loading 30-40 sec. We migrated workspace customizations base to target instance.

How can we resolve slowness in our target instance.

Re: CSM/FSM Workspace Landing Page slowness

Ankur Bawiskar — Tue, 25 Mar 2025 12:56:08 GMT

@Salmon Raj V

check this

How to troubleshoot Slow Transactions or Page Load Issues in Next Experience Workspace and Portal Experiences

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: CSM/FSM Workspace Landing Page slowness

Community Alums — Tue, 25 Mar 2025 12:58:34 GMT

Hi @Salmon Raj V ,

Please raise a Performance issue Support Case/ HI Case with ServiceNow.