post Your #BuildWithBuildAgent Guidebook is Here. in Developer Advocate Blog

Your #BuildWithBuildAgent Guidebook is Here.

AudriA — Wed, 12 Nov 2025 18:00:00 GMT

Your toolkit to learn about Build Agent, create content, and prompt like a pro.

Re: Your #BuildWithBuildAgent Guidebook is Here.

Mohammed8 — Wed, 12 Nov 2025 18:53:04 GMT

Thanks for sharing and consolidating essential links in PDF. Excited to be part of the first #BuildWith challenge and what better way to start than with #BuildWithBuildAgent.

Thanks and Regards,

Mohammed Zakir

Re: Your #BuildWithBuildAgent Guidebook is Here.

Community Alums — Fri, 14 Nov 2025 15:40:40 GMT

Many thanks @AudriA

Re: Your #BuildWithBuildAgent Guidebook is Here.

Manal AQUIL — Sat, 15 Nov 2025 11:30:34 GMT

I am requested Zurich PDI but not able to get authentication code or set MFA.

Please help.. I want to participate in BuildWithBuildAgent

Re: Your #BuildWithBuildAgent Guidebook is Here.

Community Alums — Sat, 15 Nov 2025 15:25:59 GMT

@Manal Aquil you will need to register a different MFA, email is default, you can get text or authenticator app as well. If all fails then wip instance and start again

Re: Your #BuildWithBuildAgent Guidebook is Here.

wtolliver — Mon, 17 Nov 2025 17:57:08 GMT

Thanks so much for the guide. Excited to try to see what can be built with BuildAgent!

Re: Your #BuildWithBuildAgent Guidebook is Here.

pavana3 — Tue, 18 Nov 2025 09:22:04 GMT

Hi All,

Its very Useful App #BuildWithBuildAgent

Re: Your #BuildWithBuildAgent Guidebook is Here.

pavana3 — Wed, 19 Nov 2025 07:55:43 GMT

Upgrade you PDI with Latest release

And see the screen below for creating new app in BuildWith so many ways we can access Build With App this is one way

Create it will take to instace IDE directly

It will ask authenti cation code

2nd way of login need to Login PDI Manage

Thank you All,

Like and share if useful thank you

Re: Your #BuildWithBuildAgent Guidebook is Here.

pavana3 — Wed, 19 Nov 2025 07:57:28 GMT

Hi All ServiceNow Friends,

Upgrade you PDI with Latest release

And see the screen below for creating new app in #BuildWith so many ways we can access Build With App

Create it will take to instace IDE directly

It will ask authentication code

2nd way of login need to Login PDI Manage

Thank you All,

Like and share if useful thank you

Re: Your #BuildWithBuildAgent Guidebook is Here.

Ryan S — Wed, 19 Nov 2025 18:13:10 GMT

@AudriA how do we get a PDI with Build Agent installed? I just upgraded my existing PDI to Zurich and Build Agent wasn't installed. I then released it and requested a brand new PDI but Build Agent is still no there.

Re: Your #BuildWithBuildAgent Guidebook is Here.

ChimereobimO — Fri, 21 Nov 2025 09:39:01 GMT

please can someone help me with the prompt template

Re: Your #BuildWithBuildAgent Guidebook is Here.

govinddas_n — Tue, 25 Nov 2025 07:56:22 GMT

#BuildWithBuildAgent

Submission on my app for Idea of "HelptheNeedy" as a NGO initiative

✅ Core Application Built Successfully

🏗️ Foundation Components:

4 Core Tables: Food Donors, NGOs, Food Donations, and Delivery Tracking
5 User Roles: Donor, NGO Coordinator, Delivery Personnel, Food Admin, Analytics User
Comprehensive ACLs: Role-based security for all tables
Business Rules: Automated NGO notifications, donor statistics, auto-expiration
Sample Data: Demo donors, NGOs, and donations for testing

🎯 Key Features Implemented:

✅ Real-time donor-to-NGO connections
✅ Complete food traceability (source → beneficiary)
✅ Temperature & safety logging
✅ Automated notifications when donations are available
✅ Role-based access control and security
✅ Donation lifecycle management (available → reserved → delivered)
✅ Geographic tracking with latitude/longitude
✅ Expiry date monitoring and auto-expiration

📊 Ready for Analytics:

Donor contribution tracking
NGO impact metrics
Delivery route optimization data
Food waste reduction measurements

Re: Your #BuildWithBuildAgent Guidebook is Here.

Prahlad Kumar — Tue, 25 Nov 2025 19:51:52 GMT

Hello @AudriA

#BuildWithBuildAgent

#BuildWithBuildAgent Challenge – My Solution Submissio

As part of the #BuildWithBuildAgent challenge, I created an application that addresses a real, high-impact operational problem faced by IT Operations and Asset Management teams:

ITOM Discovery detects issues, but most organizations still resolve them manually.
ITAM identifies non-compliant or expired assets, but fixing them requires multiple teams.

Goal of the Application

Build an AI-assisted automated remediation platform that reduces manual effort across ITOM + ITAM by 60–80%, improves CMDB compliance, and provides real-time intelligent governance dashboards.

ICA Hub – Compliance Dashboard

ITOM–ITAM Intelligent Compliance & Automation Hub

ICA Hub (Intelligent Compliance & Automation Hub) continuously analyzes CMDB and ITAM data, detects compliance and discovery issues (duplicates, mismatches, missing attributes, stale CIs, audit deviations), creates prioritized remediation tasks, and provides a single dashboard for monitoring and audit. It automates low-risk fixes, creates tracked tasks for high-risk items, and stores full remediation history and snapshots for audit and rollback. Detect and remediate CMDB/ITAM data issues automatically and present clear KPI-driven dashboards for operations and leadership.

Application Documentation

Application Goal (What this app is built for):

The primary goal of this application is to provide a single intelligent dashboard that continuously monitors CMDB and ITAM compliance, detects issues in real time, and guides teams through remediation.

It ensures that all Configuration Items (CIs) and Assets remain accurate, complete, healthy, and compliant, giving organizations end-to-end visibility into their IT operations and asset lifecycle.

What Problem It Solves (Challenges in organizations)

Most organizations struggle with:

CMDB inaccuracy

Missing CIs
Incorrect relationships
Outdated records
Data coming from multiple inconsistent sources

ITAM non-compliance

Untracked assets
Physical audit mismatches
Unauthorized or unmanaged devices
License violations

Lack of real-time monitoring

Traditional audits are slow, periodic, and manual.
There is no immediate visibility into issues until they turn into outages or compliance failures.

No centralized place to track issues and remediation

Data is typically spread across multiple tools, spreadsheets, discovery logs, and audit documents.

How ICA Hub Solves These Challenges

Real-time monitoring of CMDB & ITAM compliance

The dashboard pulls data from Discovery, SAM, HAM, and audit inputs, showing live compliance status.

Automatic identification of issues

The system detects:

Duplicates
Mismatches
Missing asset attributes
Incorrect ownership
Physical audit deviations
CI discrepancies

Centralized remediation tracking

The application creates and manages Remediation Tasks so teams know exactly:

What issue occurred
Where it occurred
How severe it is
What actions are needed

Reduction in manual effort

IT teams no longer manually check CMDB, spreadsheets, or logs.
Everything is automated and available with one click.

Visual dashboard for leadership

Managers can immediately check compliance health without reading technical reports.

Key Features of the Application
a. Compliance Overview Panel

Shows the entire organization’s compliance health in one glance:

Overall Compliance Health Score (%)
Critical Issues
High Priority Issues
Total Open Issues
Active Tasks

This helps leaders instantly understand risk level.

b. Issue Breakdown Analysis

Breaks issues into understandable categories:

By Severity:

Critical
High
Medium
Low

By Type:

Mismatch
Missing Data
Duplicates
Unauthorized Device
(Example from screenshot: Mismatch detected)

By Source:

Physical Audit
Discovery
Software Audit
External Scan

This allows teams to identify root causes faster.

c. Remediation Management

Displays all Active Remediation Tasks
Tracks progress in real time
Helps prioritize issues based on severity
Ensures no compliance gap is left unresolved

d. Compliance Progress Indicators

Two visual bars show:

Issue Resolution Rate
Remediation Progress

Leadership can see improvement over time without running separate reports.

e. Recent Audit History

Shows the latest compliance checks with timestamp and result.
Example:

25/11/2025 – 0 issues detected
20/12/2024 – 23 issues detected

Helps in audit readiness and tracking trends.

f. Quick Actions

Buttons for operational convenience:

Run Manual Audit
View All Issues
View Remediation Tasks
Application Settings

This supports both technical and non-technical users.

How the Application Works (Simple Explanation)
Data Collection
The app pulls data from Discovery, CMDB, ITAM, Physical Audit uploads, and any connected scanning tools.

Compliance Engine Processing
The backend logic analyzes the data to detect:

Compliance gaps
Missing CI attributes
Asset mismatches
Incorrect classification
Duplicate records
Audit discrepancies

Issue Creation
Every issue is logged with severity, type, and source.
Dashboard Visualization
The dashboard displays real-time compliance health with visual indicators.
Remediation Generation
Based on issue type, automatic Remediation Tasks are created.
Tracking & Resolution
Teams work through tasks until all issues are resolved.
Automatic Updates
As issues are resolved, the dashboard recalculates health score instantly.

6. Benefits to the Organization

Reduces Compliance Risk

Ensures CMDB and ITAM are always accurate and audit-ready.

Prevents Financial Loss

Avoids license violations, over-purchasing, unused software, and asset loss.

Saves Time

Automates manual validation work and reduces audit preparation time.

Improves Operational Efficiency

Provides clear visibility to avoid outages caused by incorrect CMDB data.

Enhances Collaboration

Central place for IT operations, asset teams, audit teams, and leadership.

Supports Governance & Security

Identifies unauthorized or unapproved devices immediately.

Why This App Is Important

Organizations rely heavily on accurate CMDB and asset data for:

Discovery
Incident/Problem/Change
Observability
Automation
Audit & Compliance
Security Operations
Cost optimization

This application ensures all these processes operate on trusted, compliant, and verified data.

Remediation Task:

Compliance Issues:

Option we have to run Quick Audit / Manual Audit:

I have completed my #BuildWithBuildAgent Challenges.

#serviceNow ##BuildWithBuildAgen #itom #ICAHub #Itomitamcnss

Thanks

Prahlad Kumar

LinkedIn:- https://www.linkedin.com/in/prahlad-kumar-92a877117/

LinkedIn Post: https://www.linkedin.com/posts/prahlad-kumar-92a877117_ica-hubitomitam-intelligent-compliance-activity-7399172376476844032-qZmZ/?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB0je3IB6RsbMfF2oyNu2kMpxseY_WpYLpU

Re: Your #BuildWithBuildAgent Guidebook is Here.

ramuakula23 — Wed, 31 Dec 2025 00:03:31 GMT

When building with AI agents, what’s your go-to strategy for balancing autonomy and control in their decision-making?