question Re: Identity provider transform map in Developer forum

Identity provider transform map

Joyce W — Tue, 05 Feb 2019 18:23:06 GMT

I have SSO that I would like to use user provisioning feature on user table

I want department id field from SSO to map to department.ID field on User table. I do not want a new department to be created in the process.

How can I script this out?

Re: Identity provider transform map

Gaurav Bajaj — Tue, 05 Feb 2019 19:17:55 GMT

Hello,

I hope you SSO has capability to send out the department field in the SAML response. As far as I know, you would metadata where you will have all fields and then set them up in transform map for user import.

Re: Identity provider transform map

Joyce W — Tue, 05 Feb 2019 21:14:23 GMT

SSO can only bring the fields shown below from ServiceNow User table.

I wanted to have Department field and Department.ID.

and when I went to configure more field maps under Mapping Assist, I did not get more options from saml_user import source table.

Re: Identity provider transform map

Jake Cope — Thu, 25 May 2023 13:04:34 GMT

Good Day Joyce,

Better late response than never I guess!

The information you require to add to servicenow needs to come from the IDP - Let's presume in this situation you're using Azure Microsoft - If you view within the Enterprise Applications within Azure portal there's "attribute" Fields to include within the SSO properties. This is to then be forwarded to the ServiceNow instance so you will then be able to include more information to be mapped.

Let me know if that's clear,

Best,

Jake