question About mention user limitations in Developer forum

About mention user limitations

yuchen zhang — Mon, 05 Jun 2023 07:39:39 GMT

Hello everyone,
I know that servicenow's worknotes has a mention feature, but I'm wondering if there is some kind of limit on the users it can mention.

Thanks in advance.

Re: About mention user limitations

jaheerhattiwale — Mon, 05 Jun 2023 08:07:12 GMT

@yuchen zhang As per my research there is not limit. We can add any user from the system in the mention. Just we must know the name of that user.

We must type the user name after the symbol @, then it shows 5 results. So we must know the exact name of the user we want to add in the mention.

Please mark as correct answer if this solves your issue.

Re: About mention user limitations

yuchen zhang — Mon, 05 Jun 2023 08:16:34 GMT

Thank you for your reply.
I was wondering if he is showing 5 results by default is it? I tried the search and it shows more than 5 results.

Re: About mention user limitations

jaheerhattiwale — Mon, 05 Jun 2023 08:36:31 GMT

@yuchen zhang in my pdi it was showing only 5

Re: About mention user limitations

AndrewStreets — Wed, 04 Oct 2023 10:04:36 GMT

Is there a system property that defines the number of results shown or id '5' hardcoded?