question Re: How to get the ServiceNow REST API base URL's for integration with 3rd party tool in Developer forum

How to get the ServiceNow REST API base URL's for integration with 3rd party tool

Arjun Reddy Yer — Mon, 21 Aug 2023 01:32:48 GMT

ServiceNow Rest API Base URL's for following -

As the 3rd party tool team is asking the information for integration the tool with ServiceNow.

SNOW01: Get approved ServiceNow RITM tickets (Approved by Users Manager) (Sample: https://wwwservicenow.servicenow-uat.myshn.net/sc_req_item_list.do?sysparm_query=approval%3Dapproved&sysparm_first_row=1&sysparm_view= )
SNOW02: Add work notes/comments on ServiceNow RITM ticket (Approved by Users Manager)
SNOW03: Update approved ServiceNow RITM tickets (Approved by Users Manager)
SNOW04: Update approval value as Requested/pending/in-progress for “Tech Review Approval” of ServiceNow RITM ticket (Approved by Users Manager).
SNOW05: Get List of attachment files from ServiceNow RITM Ticket.
SNOW06: Download attachment from ServiceNow RITM Ticket.
SNOW07: API to attach report/file to ServiceNow RITM ticket.
SNOW08: Get ServiceNow RITM ticket which approved/rejected/cancelled by VP and Managers teams.
SNOW09: Create Standard Change Request for ServiceNow RITM ticket.
SNOW10: Get approved/rejected Standard Change Request from ServiceNow.
SNOW12: Close ServiceNow RITM ticket.
SNOW14: Close ServiceNow Standard Change Request
SNOW13: Reject ServiceNow RITM ticket.
SNOW15: Close as fail ServiceNow Standard Change Request
SNOW16: Reject ServiceNow Standard Change Request.

AnveshKumar M — Mon, 21 Aug 2023 01:54:36 GMT

You can utilise ServiceNow Table API for all of these and refer the following documentation for Attachment related things.

Table API:

Attachment API:

Let me know if you need any detailed information.

Siva ganesh2 — Fri, 09 Feb 2024 11:44:08 GMT

yes, please can you tell in detail how to access rest APIs of Service Now and test them in 3 party app (PostMan)

and get the data .

Arjun Reddy Yer — Thu, 15 Feb 2024 04:22:25 GMT

1.) Type REST API in filter navigator

2.) Under System Web Services open REST API

3.) Based on request select the options