question Re: Service Portal: Custom Homepage Search Widget in Developer forum

Service Portal: Custom Homepage Search Widget

Alex Harrill — Thu, 24 Aug 2023 14:43:54 GMT

I'm attempting to customize a copy of the Homepage Search widget. The original is currently on the homepage of our Service Portal. It searches the Catalog, Knowledge Base, and Users.
For the copy, I want it on a different page as the company directory. So it would only show Users and exclude the Knowledge Base and Catalog search sources.
Below is the copied widget code I tried to modify:

HTML:

Server Script:

This still displays all the search sources.
I'm a bit of a novice when it comes to ServiceNow, so I'd love to hear any feedback on this! Thanks!

Re: Service Portal: Custom Homepage Search Widget

Sohithanjan G — Sat, 26 Aug 2023 17:56:10 GMT

Hi @Alex Harrill

Its nothing to do with widget / script. You need to define the search sources. You can refer below

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/build/service-portal/task/add-table...

Please mark as Accepted Solution / Helpful if you get it

Re: Service Portal: Custom Homepage Search Widget

Alex Harrill — Fri, 01 Sep 2023 13:02:35 GMT

Hi @Sohithanjan G,
I may have not been clear, so I apologize.
The Homepage Search widget is on our Service Portal homepage. I want to use the same widget on a different page of the same Service Portal. I've already defined the 3 search sources I've mentioned above.
But maybe I'm not understanding what you mean, if you don't mind elaborating 🙂 Thank you!