question Re: Attachment is not getting added from record producer to custom table record in Developer forum

Attachment is not getting added from record producer to custom table record

amolpawar — Fri, 01 Sep 2023 06:20:26 GMT

Hi experts,

I have created a record producer where I have added a variable of type 'Attachment'. I'm able to add attachments in the record producer but I'm unable to get that attachment in my custom table records.

Does anyone know what is the cause behind this?

I've created a custom table to get the records created by that record producer.

Please let me know what is the root cause and solution to this issue.

As you can see, I can add an attachment in the record producer but unable to see it in the custom table records.

Thanks in advance!

Amol

Re: Attachment is not getting added from record producer to custom table record

karthiknagaramu — Fri, 01 Sep 2023 06:29:33 GMT

Hi,

Please check this community post. It could be helpful.

https://www.servicenow.com/community/developer-forum/unable-to-attach-the-attachments-from-record-producer-to-target/m-p/1435885

Regards,

Karthik Nagaramu

Re: Attachment is not getting added from record producer to custom table record

amolpawar — Fri, 01 Sep 2023 10:01:08 GMT

Hi @Ankur Bawiskar,

Could you please help me with my scenario?

I want to see attachments in header menu.

Thanks in advance,

Amol

Re: Attachment is not getting added from record producer to custom table record

Ankur Bawiskar — Fri, 01 Sep 2023 10:12:30 GMT

@amolpawar

this should help

(function executeRule(current, previous /*null when async*/ ) {

// Add your code here "ZZ_YY"
var gr = new GlideRecord("sys_attachment");
gr.addQuery("x_infte_intellectu_brandname_clearance", "ZZ_YY" + current.getTableName());
gr.addQuery("ca954dd0c3f83d102f7798bc7a013179", current.sys_id);
gr.query();
if (gr.next()) {
gr.table_name = current.getTableName();
gr.update();
new global.VariableUtil().copyAttachment(gr.sys_id, current.getTableName(), current.sys_id);
}
})(current, previous);

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Attachment is not getting added from record producer to custom table record

amolpawar — Fri, 01 Sep 2023 12:16:03 GMT

Hi @Ankur Bawiskar ,

Thank you for your quick reply, I'll try it.

Thanks,

Amol