question Make Change Request close notes field mandatory with script populated text present? in Developer forum

Make Change Request close notes field mandatory with script populated text present?

Happy S — Thu, 14 Sep 2023 10:47:57 GMT

Hi,

I have a request which is related to the Change Request form, where on form closure, if the close code is unsuccessful then the close notes will auto populate the text - "Explain why this change is not successful?"

I am able to populate the text via UI policy script -

------------------
function onCondition() {

g_form.setValue('close_notes', 'Explain why this change is not successful?;
}
------------------

But the issue is the above mentioned text is considered as fulfilling the close notes "mandatory" field condition, and users can just save the form without adding any additional text.

So is there a way to make the close notes field mandatory, even with the text - "Explain why this change is not successful?" present and populated?

I want the close notes asterix symbol to be in red even with the text populated in the field

Thank you

Re: Make Change Request close notes field mandatory with script populated text present?

Peter Bodelier — Thu, 14 Sep 2023 10:57:31 GMT

Hi @Happy S,

First things first. I would not recommend doing this, but instead use annotations for it.

That being said, if you really need to do this, create a onload client script (or in the UI policy you tried already if you want it only on a certain condition):

function onLoad() { var notes= g_form.getControl('close_notes'); notes.placeholder = "Explain why this change is not successful?."; }

Re: Make Change Request close notes field mandatory with script populated text present?

Vishal Birajdar — Thu, 14 Sep 2023 11:10:38 GMT

Hi @Happy S

Instead of putting text in close notes you can set "Field Message"

function onCondition() {
g_form.showFieldMsg('close_notes', 'Explain why this change is not successful?');
}

Re: Make Change Request close notes field mandatory with script populated text present?

Happy S — Thu, 14 Sep 2023 12:16:07 GMT

Somehow if I toggle between the Close Codes - successful and unsuccessful the message keeps displaying on top of each other..

Anyway to have it display only once?

Re: Make Change Request close notes field mandatory with script populated text present?

Peter Bodelier — Thu, 14 Sep 2023 12:19:31 GMT

Hi @Happy S ,

Add this in front of the showfieldmsg

g_form.hideFieldMsg('close_notes',true);

Re: Make Change Request close notes field mandatory with script populated text present?

Happy S — Thu, 14 Sep 2023 12:25:14 GMT

Too bad it doesn't seems to work as the field message is now no longer visible..

Re: Make Change Request close notes field mandatory with script populated text present?

Vishal Birajdar — Thu, 14 Sep 2023 12:34:34 GMT

What is the "When to apply" in UI policy ?

If it is like :

close code is unsuccessful

Then in execute if false script part write :

g_form.hideFieldMsg('close_notes',true);

===========================================================

In case you are using onChange client script

Re: Make Change Request close notes field mandatory with script populated text present?

Peter Bodelier — Thu, 14 Sep 2023 12:27:33 GMT

That's strange, can you share your script?