Workspace - Relate Lists - How do you add the 'edit list' button?

Betty Kelly2 — Mon, 06 Nov 2023 12:15:17 GMT

In the CSM/FSM Configurable Workspace - we have a requirement to add a related list for Cases to the Requested Item record. The User should be able to associate (via the edit button) other cases:

Steps>
1. Open the CSM/FSM Workspace
2. Under lists open a RITM - Requests > Open Items
3. On that record note the related list that has been added for Cases

4. As in other records, when you have a list you can often click 'edit' and edit the list.

I have only found this: https://www.servicenow.com/community/itsm-articles/how-to-enable-related-list-editing-at-agent-workspace/ta-p/2307357, directions to create an 'edit record' button, but it does not edit the list itself.

Is it even possible to create a button to allow the related LIST to be updated?

Re: Workspace - Relate Lists - How do you add the 'edit list' button?

deepikag0508 — Thu, 31 Jul 2025 19:00:48 GMT

Hi @Betty Kelly2 ,

I have the requirement of the same kind. Could you please mention how you were able to solve this. I am also new to UI builder.

Thank you in advance!

question Workspace - Relate Lists - How do you add the 'edit list' button? in Developer forum

Workspace - Relate Lists - How do you add the 'edit list' button?

Re: Workspace - Relate Lists - How do you add the 'edit list' button?