question Re: Hide UI Action on the basis of certain conditons in Developer forum

Hide UI Action on the basis of certain conditons

Pratiksha Lang1 — Wed, 27 Dec 2023 12:03:36 GMT

I want to hide UI action on the basis of certain condition. I have written script include and I am calling that script include in UI action condition. It is not going in script include, I am not getting logs as well. Can anyone please help as it is not working as expected.

Script include :

var smdrsOlaScoringCompleted = Class.create();

smdrsOlaScoringCompleted.prototype = {

allowOlaScoring: function(current) {

gs.info("@@@checking my script include");

var inputOla = new GlideRecord('x_amspi_smdrs_app_input_ola');

inputOla.addQuery('number', current.sys_id);

inputOla.addQuery('active', 'true');

gs.info("@@@checking my script include 1");

inputOla.query();

while (inputOla.next()) {

gs.info("@@@checking my script include 2");

if (inputOla.frequency == 'Daily') {

gs.info("@@@checking my script include 3");

inputOla.addEncodedQuery('sys_created_onONToday@javascript&colon;gs.beginningOfToday()@javascript&colon;gs.endOfToday()^state=1^ORstate=2');

return "true";

}

type: 'smdrsOlaScoringCompleted'

};

UI Action :

Re: Hide UI Action on the basis of certain conditons

vipinmathew — Wed, 27 Dec 2023 12:14:40 GMT

Hi @Pratiksha Lang1

try to call this function from background script and see it the log is working or not.

instead of current pass the gliderecord object of a record

I have some suggestion to your Script as well

Script Include

var smdrsOlaScoringCompleted = Class.create();

smdrsOlaScoringCompleted.prototype = {

allowOlaScoring: function(current) {

gs.info("@@@checking my script include");

var inputOla = new GlideRecord('x_amspi_smdrs_app_input_ola');

inputOla.addQuery('number', current.sys_id);

inputOla.addQuery('active', 'true');

gs.info("@@@checking my script include 1");

inputOla.query();

while (inputOla.next()) {

gs.info("@@@checking my script include 2");

if (inputOla.frequency == 'Daily') {

gs.info("@@@checking my script include 3");

inputOla.addEncodedQuery('sys_created_onONToday@javascript&colon;gs.beginningOfToday()@javascript&colon;gs.endOfToday()^state=1^ORstate=2');

return true; //return Boolean

}

type: 'smdrsOlaScoringCompleted'

};

In UI Action condition :

new smdrsOlaScoringCompleted().allowOlaScoring(current)

above line is enough instead of " new smdrsOlaScoringCompleted().allowOlaScoring(current) == 'true' "

Thanks

Vipin Mathew

Re: Hide UI Action on the basis of certain conditons

Mark Roethof — Wed, 27 Dec 2023 12:20:55 GMT

Hi there,

Script Include looks oke. Maybe it's the condition field and the usage or ||

Can you update this using:

current.isValidRecord() && (current.state == 1 || current.state == 8 || current.state == 19 || current.state == -7) && new smdrsOlaScoringCompleted().allowOlaScoring(current)

Re: Hide UI Action on the basis of certain conditons

Mark Roethof — Wed, 27 Dec 2023 12:22:45 GMT

I just tested your Script Include = oke. So do look at the condition like I mentioned. When I test with a simple condition to just trigger the Script Include, works fine.

Re: Hide UI Action on the basis of certain conditons

Pratiksha Lang1 — Wed, 27 Dec 2023 12:34:10 GMT

it doesn't work, tried with your suggestion. it doesn't show the button itself when I do that.

Re: Hide UI Action on the basis of certain conditons

Mark Roethof — Wed, 27 Dec 2023 12:37:37 GMT

Have you verified the state are correct? I just tested with one state on Incident, works immediately.

Re: Hide UI Action on the basis of certain conditons

Mark Roethof — Wed, 27 Dec 2023 12:38:56 GMT

Or did you perhaps miss any fields on UI Action, for example didn't select Form Button? Can you share a screenshot?

Re: Hide UI Action on the basis of certain conditons

SunilKumar_P — Wed, 27 Dec 2023 12:41:05 GMT

Hi @Pratiksha Lang1, Can you try calling the script include in the background script by passing the gliderecord object or sys_id and see if its printing any logs?

Regards,

Sunil

Re: Hide UI Action on the basis of certain conditons

Pratiksha Lang1 — Wed, 27 Dec 2023 12:46:22 GMT

Now it is printing the logs but it is printing the logs which are only before while loop. state and everything which I have given is correct only.

Re: Hide UI Action on the basis of certain conditons

Mark Roethof — Wed, 27 Dec 2023 12:48:51 GMT

inputOla.addQuery('number', current.sys_id);

Number doesn't sound like a reference field? Though you are entering a sys_id to query. Can you verify that this is correct or that this is your mistake?

Re: Hide UI Action on the basis of certain conditons

Pratiksha Lang1 — Wed, 27 Dec 2023 12:50:41 GMT

yes number is not a reference field

Re: Hide UI Action on the basis of certain conditons

Mark Roethof — Wed, 27 Dec 2023 12:54:53 GMT

So than you're query is incorrect. Please fix it.

Re: Hide UI Action on the basis of certain conditons

Pratiksha Lang1 — Wed, 27 Dec 2023 12:58:32 GMT

Can you please help me in this case as in what object can I pass for the button visibility.

Re: Hide UI Action on the basis of certain conditons

Mark Roethof — Wed, 27 Dec 2023 12:59:56 GMT

Now you are quering the number field (which is NOT a reference), with current.sys_id (which is a reference).

So what could you use to query? What would be correct? I don't know, since it's your custom application.

Re: Hide UI Action on the basis of certain conditons

Mark Roethof — Thu, 28 Dec 2023 07:12:53 GMT

Any luck? Or still help needed?

Re: Hide UI Action on the basis of certain conditons

Rakesh18081 — Thu, 28 Dec 2023 08:44:12 GMT

What I would suggest is add one condition at a time and test if it works fine. Start with the Script Include calling first and then add other conditions one by one.