question Where I need to check the Webhook Data in Developer forum

Where I need to check the Webhook Data

Ajay Singh2 — Thu, 25 Jan 2024 14:11:16 GMT

Incident is created with the User mention in User table I can see but I am not able to find from where that incident is created with Webhook. I checked system logs, transaction logs, scripted rest api and ecc queue table but didn't find anything. Please let me know if anyone have any idea about this.

Thanks

Re: Where I need to check the Webhook Data

Shaqeel — Thu, 25 Jan 2024 14:55:07 GMT

Hi @Ajay Singh2

I dont know you are looking for this or not.

You can check the Webhook data in ServiceNow by following these steps:

1. Navigate to the "System Web Services" > "Outbound" > "REST Message" in ServiceNow.

2. Find and open the REST message that is used for the webhook.

3. In the related links at the bottom of the REST message, click on the "HTTP Request" link.

4. This will open a list of all HTTP requests made by this REST message.

5. Open the HTTP request that you want to check. Here you can see all the details of the request, including the endpoint, headers, and body.

6. The body of the request will contain the webhook data that was sent.

Regards

Shqel

Re: Where I need to check the Webhook Data

Ajay Singh2 — Tue, 30 Jan 2024 13:56:30 GMT

I want that from Webhook Incident is created in ServiceNow Dev Instance but not able to get any details regarding that webhook which is creating incident in ServiceNow with other Instance.

After this if I get that webhook details I need to set the Parent/Child relations based on correlation id in Incident.