question Re: Restrict knowledge article validity in Developer forum

Restrict knowledge article validity

Atchutaram — Tue, 20 Feb 2024 15:11:42 GMT

Hi Team,

We have set the knowledge article validity to one year, when any user tries to change it more than one more, it should not allow him to do so. the one year date only should be only populated. The field should not be read only.

How can I do this?

Re: Restrict knowledge article validity

Dr Atul - LNG — Tue, 20 Feb 2024 15:16:02 GMT

Hi @Atchutaram

So you mean, it should not be more than 1 year from Now / created date?

You can put the UI policy on same.

Re: Restrict knowledge article validity

Atchutaram — Tue, 20 Feb 2024 15:22:03 GMT

Hi AG,

How can we do this Ui policy based on date? The validity date should not cross one year, how can we do this. I have tried of making the field read only but our customer dont want like that. they want the date should be changed more than one year.

Re: Restrict knowledge article validity

Dr Atul - LNG — Tue, 20 Feb 2024 15:28:39 GMT

Hi @Atchutaram

https://www.servicenow.com/community/developer-articles/no-code-date-validations-through-catalog-ui-policies/ta-p/2297600

https://www.servicenow.com/community/itsm-forum/how-to-restrict-date-field-range-upto-12-months-from-current/m-p/903786

https://www.servicenow.com/community/itsm-forum/prevent-user-from-entering-an-end-date-that-is-30-days-greater/td-p/505543

Re: Restrict knowledge article validity

Atchutaram — Tue, 20 Feb 2024 16:01:00 GMT

Hi @Dr Atul - LNG I am writing this script on on change client script. This is working but when we save the form or submit the valid to is still changing and getting the form saved.

Re: Restrict knowledge article validity

Dr Atul - LNG — Tue, 20 Feb 2024 16:12:30 GMT

Hi @Atchutaram

This is my weak area :(. I am not a developer.

@Jaspal Singh @Community Alums any help here.

Re: Restrict knowledge article validity

Atchutaram — Tue, 20 Feb 2024 16:20:46 GMT

Thank you @Dr Atul - LNG for your assistance, i am also posting this as one more question with code. Thank you very much for extending the help.

Re: Restrict knowledge article validity

Community Alums — Tue, 20 Feb 2024 16:47:19 GMT

@Dr Atul - LNG thanks 👍

Hi @Atchutaram ,

There are 2 dates here one is article created date and another one is today's date so which of this 2 dates do you want to limit it to 1year ?

If it's today's date then you can simply do it with UI policy using relative filter. If it's created (or published date) you have to use Client script and check if the date selected falls within the 365days since publish or created.

I hope this helps...

Re: Restrict knowledge article validity

Saloni Suthar — Tue, 20 Feb 2024 17:07:02 GMT

Please see the script I posted on the other post you submitted - https://www.servicenow.com/community/developer-forum/restrict-knowledge-article-valid-to-field/td-p/2833758