https://www.servicenow.com/community/developer-forum/sow-list-issue/m-p/2837914#M1087151 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/483788">@tindiz</a>&nbsp;</P><P>Have you verified that least one one the users roles are configured in the&nbsp;<SPAN class="">List Applicabilities&nbsp;sys_ux_applicability_m2m_list for requests and catalog tasks?&nbsp;</SPAN></P> Fri, 23 Feb 2024 08:23:58 GMT Gustav Aldenbra 2024-02-23T08:23:58Z https://www.servicenow.com/community/developer-forum/sow-list-issue/m-p/2837894#M1087139 <P>Hello, I created a user that has the following roles:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tinadizon_1-1708675583675.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/332658i2BD7FDB24A40CFBB/image-size/medium?v=v2&amp;px=400" role="button" title="tinadizon_1-1708675583675.png" alt="tinadizon_1-1708675583675.png" /></span></P><P>&nbsp;</P><P>However, even if the needed roles are added, the 'Requests' and 'Catalog Tasks' are not visible on the List in SOW.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tinadizon_0-1708675531855.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/332657i3FF13A7B80C579E0/image-size/medium?v=v2&amp;px=400" role="button" title="tinadizon_0-1708675531855.png" alt="tinadizon_0-1708675531855.png" /></span></P><P>&nbsp;</P> Fri, 23 Feb 2024 08:08:05 GMT https://www.servicenow.com/community/developer-forum/sow-list-issue/m-p/2837894#M1087139 tindiz 2024-02-23T08:08:05Z https://www.servicenow.com/community/developer-forum/sow-list-issue/m-p/2837914#M1087151 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/483788">@tindiz</a>&nbsp;</P><P>Have you verified that least one one the users roles are configured in the&nbsp;<SPAN class="">List Applicabilities&nbsp;sys_ux_applicability_m2m_list for requests and catalog tasks?&nbsp;</SPAN></P> Fri, 23 Feb 2024 08:23:58 GMT https://www.servicenow.com/community/developer-forum/sow-list-issue/m-p/2837914#M1087151 Gustav Aldenbra 2024-02-23T08:23:58Z https://www.servicenow.com/community/developer-forum/sow-list-issue/m-p/2837993#M1087179 <P>After checking this part I was able to resolve the issue. Thanks for the input, I appreciate it a lot!&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/2348">@Gustav Aldenbra</a>&nbsp;</P> Fri, 23 Feb 2024 09:49:44 GMT https://www.servicenow.com/community/developer-forum/sow-list-issue/m-p/2837993#M1087179 tindiz 2024-02-23T09:49:44Z