question Re: Getting displayValue() in flow designer in Developer forum

Getting displayValue() in flow designer

Phil Wright — Thu, 13 Aug 2020 16:11:48 GMT

I am displaying a select box value on a catalog RITM and the value displaying is the actual value and not the displayValue(). Is there a setting to have flow designer use the display value?

Re: Getting displayValue() in flow designer

Ankur Bawiskar — Thu, 13 Aug 2020 16:19:43 GMT

Hi Phil,

can you try this in the script section of the flow designer

var selectBoxDisplayValue = fd_data.trigger.current.variables.<selectBoxVariable>.getDisplayValue();

Regards
Ankur

Re: Getting displayValue() in flow designer

Ankur Bawiskar — Fri, 21 Aug 2020 15:59:03 GMT

@Phil Wright

Hope you are doing good.

Let me know if that answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Re: Getting displayValue() in flow designer

Phil Wright — Fri, 21 Aug 2020 17:10:45 GMT

Thanks for your reply. I will give this a test next week.

Re: Getting displayValue() in flow designer

Brian Workman — Fri, 21 Aug 2020 18:29:22 GMT

I'm not really sure what you mean, but if you are saying that you have a flow designer on a catalog item and that you're using the data pill to the variable in your flow, you may need to just expand the Data object on the right and pick the field that holds the display value you want and drag that as the data pill? Is that available to you?

Re: Getting displayValue() in flow designer

Phil Wright — Fri, 21 Aug 2020 20:07:04 GMT

The issue is I can't get the display value of a choice type variable when I place the variable in a description field. I don't get the option to select the display value

Re: Getting displayValue() in flow designer

shruthimo1 — Mon, 23 Nov 2020 23:12:35 GMT

Hi Phil, Any updates on this?I am also facing the same issue. Did you find a solution for the same?

Re: Getting displayValue() in flow designer

Jon G1 — Mon, 22 Nov 2021 07:45:07 GMT

Thanks Ankur, had a similar issue - this is exactly what I needed.

Re: Getting displayValue() in flow designer

hanaphouse — Tue, 10 May 2022 19:08:44 GMT

If this is a select box, there is a known issue:
How can you get the display value of a select box in Flow Designer - Support and Troubleshooting (servicenow.com)

Re: Getting displayValue() in flow designer

Pius Gumo — Thu, 28 Sep 2023 10:34:04 GMT

This unfortunately does not work in Vancouver.

The error you'll get is
Error: Cannot find function getDisplayValue in object application.,Detail: Cannot find function getDisplayValue in object application.

ServiceNow recommends creating a custom action to lookup the value from sc_item_option_mtom table. You could do this through looking up the submitted value from sc_item_option_mtom table then lookup the display value from the question_choice_list table.

Re: Getting displayValue() in flow designer

Ivana Jedinecna — Fri, 01 Mar 2024 14:14:39 GMT

For Select Box (and for List as well) it works for me:

var isoc = fd_data.trigger.request_item.variables.isoc.getDisplayValue();

return isoc;