question Need to install Visibility Content 6.19.0 version in my PDI in Developer forum

Need to install Visibility Content 6.19.0 version in my PDI

Corey MacDonald — Fri, 10 May 2024 13:23:28 GMT

When I try and update several ITOM plugins like Discovery and Service Mapping Patterns I get an error stating I need Visibility Content 6.19.0 version and it needs to be procured from the Store. How do I update it to this version since this is a PDI and I don't have access to the store?

Re: Need to install Visibility Content 6.19.0 version in my PDI

cvelasquez — Wed, 15 May 2024 17:08:38 GMT

hi @Corey MacDonald I am running into the same issue....

Re: Need to install Visibility Content 6.19.0 version in my PDI

SK Chand Basha — Wed, 15 May 2024 17:28:40 GMT

Hi @Corey MacDonald

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mapping/task/install-itom-visibility-global-content.html

For getting new version you might require subscription of store

Re: Need to install Visibility Content 6.19.0 version in my PDI

cvelasquez — Wed, 15 May 2024 17:38:50 GMT

@SK Chand Basha I have the same issue, however when I login into the Store, it uses my corporate ID which will only allow me to update plugins for my company's instances. We are trying to update a PDI.

Carlos

Re: Need to install Visibility Content 6.19.0 version in my PDI

Corey MacDonald — Wed, 15 May 2024 17:55:29 GMT

@SK Chand Basha I was hoping the "Active Plugin" section for the PDI would install the latest version.

Re: Need to install Visibility Content 6.19.0 version in my PDI

Victor Lukinius — Wed, 22 May 2024 22:14:40 GMT

Same issue here

Re: Need to install Visibility Content 6.19.0 version in my PDI

FYL — Tue, 04 Jun 2024 23:24:47 GMT

Same issue

Re: Need to install Visibility Content 6.19.0 version in my PDI

fjvm9 — Sun, 30 Jun 2024 16:03:20 GMT

Same issue can a Servicenow person look into this would be great

Re: Need to install Visibility Content 6.19.0 version in my PDI

Bert_c1 — Sun, 30 Jun 2024 20:06:42 GMT

I suggest those here review PDI policy here:

personal-developer-instance-guide-introduction

They are not supported. (as a former Servicenow TSE.)

Re: Need to install Visibility Content 6.19.0 version in my PDI

Marek Meres — Tue, 16 Jul 2024 10:06:05 GMT

Hmm, for me it shows up in the Applications:

But when I click on it then it seems not installed...

Re: Need to install Visibility Content 6.19.0 version in my PDI

Steveneg — Thu, 01 Aug 2024 13:43:31 GMT

Hi Everyone,

I ran into the same issue today. I was prompted to install the latest version (6.19) of the visibility content in order to install the 'Discovery and Service Mapping Patterns'.
For those of you who are just looking to install the 'Discovery and Service Mapping Patterns' in order to make discovery work, I was able to do so by selecting an older version than the last one (1.3.0).

Hope this helps ! Let me know if you run into issues while trying this.

Have a nice day,

Steven Esteban Gonzalez