Hi Community, we are unable to process the order guide through the category

rajeshKongamudi — Sat, 08 Jun 2024 15:54:28 GMT

Hi Community, we are unable to process the order guide through the category, but we can see the order guide processing through the global search can someone please help us to overcome that how we can able to process through the category. Below are some screen shots that we have taken for reference.

This is the category we are using to process

When we open the category and tries to process the order we are unable to. if we can observe the table backend value it was taking the reference from the sc_cat_item

If we test by using global search as shown below

if we see the sys id of the below one when we search using global search then it was redirecting to the sc_cat_item_guide then now we can able to process the order guide but we need here to process through the category as well please help us on this

Below that we have added the items under the order guide

Re: Hi Community, we are unable to process the order guide through the category

Tony Chatfield1 — Sun, 09 Jun 2024 20:59:00 GMT

Hi, unfortunately your post does not make your issue clear, and your screenshot resolution is too low for your images to help clarify your comments. Perhaps you could update this thread with clear and specific details of your issue, so that the community can better understand and assist.

question Hi Community, we are unable to process the order guide through the category in Developer forum

Hi Community, we are unable to process the order guide through the category

Re: Hi Community, we are unable to process the order guide through the category