question Re: Redirect user to a different url using Business rule in Developer forum

Redirect user to a different url using Business rule

Alon Grod — Tue, 02 Jul 2024 18:10:25 GMT

Hi,

Im trying to redirect user using onAfter Business rule but I had no luck, what am I doing wrong?

var gr = new GlideRecord('sys_attachment'); gr.addEncodedQuery('table_sys_id='+current.getUniqueValue()); gr.query(); if(gr.next()){ gs.log('zhahgaha'); gs.setRedirect('/sys_attachment.do?sys_id=2522a51393c30210b73aba7efaba105a'); }

Re: Redirect user to a different url using Business rule

Jaspal Singh — Tue, 02 Jul 2024 18:13:41 GMT

Hi Alon,

Can you try replacing

gs.setRedirect() with action.setRedirectURL('/sys_attachment.do?sys_id=2522a51393c30210b73aba7efaba105a')

Re: Redirect user to a different url using Business rule

Alon Grod — Tue, 02 Jul 2024 18:17:25 GMT

@Jaspal Singh i tried its not working

Re: Redirect user to a different url using Business rule

SanjivMeher — Tue, 02 Jul 2024 18:19:49 GMT

I think you may need to full URL. Can you try below

var url = gs.generateURL('sys_attachment', gr.sys_id);

gs.setRedirect(url);

Re: Redirect user to a different url using Business rule

Alon Grod — Tue, 02 Jul 2024 18:23:45 GMT

@SanjivMeher still not working

Re: Redirect user to a different url using Business rule

SanjivMeher — Tue, 02 Jul 2024 18:26:47 GMT

Can you provide the full script you have now after making the changes?

Can you add a gs.addInfoMessage to check whats going on?

Do you have attachment in the attachment table in that record?

Also can you provide the use case you want to achieve? Non-admin users mayn't have access to the sys_attachment table.

Re: Redirect user to a different url using Business rule

Alon Grod — Tue, 02 Jul 2024 18:28:50 GMT

@SanjivMeher

Im admin. Im getting the log so it means that I have an attachment.

var gr = new GlideRecord('sys_attachment'); gr.addEncodedQuery('table_sys_id=' + current.getUniqueValue()); gr.query(); if (gr.next()) { gs.log('zzzzza'); var url = gs.generateURL('sys_attachment', gr.sys_id); gs.setRedirect(url); }

Re: Redirect user to a different url using Business rule

SanjivMeher — Tue, 02 Jul 2024 18:36:39 GMT

Do you have option to use a UI action instead?

Is there a separate button you are clicking other than Save to trigger this?

Re: Redirect user to a different url using Business rule

Alon Grod — Tue, 02 Jul 2024 18:39:58 GMT

@SanjivMeher Unfortunately i hvae to use Business Rule. Yes, I just change the state to completed and that is trigger the BR to work.