question Re: incident management related in Developer forum

incident management related

Anil1401 — Tue, 09 Jul 2024 06:59:30 GMT

If the incident state is 'In Progress', then make the assignment group and assignee fields mandatory in both the list view and the form in Incident table i.e in the list view state field can not be updated without providing assignment group and assigned to.

Re: incident management related

Mark Manders — Tue, 09 Jul 2024 08:24:27 GMT

To apply this to the list view as well, you can create a data policy (and apply it as ui policy as well). You can't update a record in the list if the data policy makes fields mandatory.

Re: incident management related

Dr Atul G- LNG — Tue, 09 Jul 2024 08:38:02 GMT

Hi @Anil1401

In list view until a user click on that record to update the logic will not work. You can write oncell edit script and in that you need to check

- Is Assignment group is not empty

- Is assigned to is member of assignment group