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    <title>question When the change type is normal in change request, show the popup message in freeze period in Developer forum</title>
    <link>https://www.servicenow.com/community/developer-forum/when-the-change-type-is-normal-in-change-request-show-the-popup/m-p/3053931#M1147734</link>
    <description>&lt;P&gt;Hi&amp;nbsp; Everyone, i have a requirement on change request. There are freeze periods mentioned in the cmn_schedule_span table like start date and end date of the freeze period. So whenever the change request is raised with the type as "Normal" and the planned start and end dates fall under this freeze period then a section called justification should appear beside the worknotes and also a pop up message should come as&amp;nbsp;&lt;/P&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;"You are attempting to implement this change during a freeze period. Please provide justification in the Business Justification field on why this change must be implemented on this date."&lt;/SPAN&gt;&lt;SPAN&gt;);&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="akilareddy_0-1727169077782.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/388660iCDB3074A7E3CB1FB/image-size/medium?v=v2&amp;amp;px=400" alt="akilareddy_0-1727169077782.png" title="akilareddy_0-1727169077782.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="akilareddy_1-1727169140289.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/388661i5FDB182B54252AB3/image-size/medium?v=v2&amp;amp;px=400" alt="akilareddy_1-1727169140289.png" title="akilareddy_1-1727169140289.png" /&gt;&lt;/span&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;Please suggest me the solution for this.&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;</description>
    <pubDate>Tue, 24 Sep 2024 09:12:31 GMT</pubDate>
    <dc:creator>akila reddy</dc:creator>
    <dc:date>2024-09-24T09:12:31Z</dc:date>
    <item>
      <title>When the change type is normal in change request, show the popup message in freeze period</title>
      <link>https://www.servicenow.com/community/developer-forum/when-the-change-type-is-normal-in-change-request-show-the-popup/m-p/3053931#M1147734</link>
      <description>&lt;P&gt;Hi&amp;nbsp; Everyone, i have a requirement on change request. There are freeze periods mentioned in the cmn_schedule_span table like start date and end date of the freeze period. So whenever the change request is raised with the type as "Normal" and the planned start and end dates fall under this freeze period then a section called justification should appear beside the worknotes and also a pop up message should come as&amp;nbsp;&lt;/P&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;"You are attempting to implement this change during a freeze period. Please provide justification in the Business Justification field on why this change must be implemented on this date."&lt;/SPAN&gt;&lt;SPAN&gt;);&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="akilareddy_0-1727169077782.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/388660iCDB3074A7E3CB1FB/image-size/medium?v=v2&amp;amp;px=400" alt="akilareddy_0-1727169077782.png" title="akilareddy_0-1727169077782.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="akilareddy_1-1727169140289.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/388661i5FDB182B54252AB3/image-size/medium?v=v2&amp;amp;px=400" alt="akilareddy_1-1727169140289.png" title="akilareddy_1-1727169140289.png" /&gt;&lt;/span&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;Please suggest me the solution for this.&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;</description>
      <pubDate>Tue, 24 Sep 2024 09:12:31 GMT</pubDate>
      <guid>https://www.servicenow.com/community/developer-forum/when-the-change-type-is-normal-in-change-request-show-the-popup/m-p/3053931#M1147734</guid>
      <dc:creator>akila reddy</dc:creator>
      <dc:date>2024-09-24T09:12:31Z</dc:date>
    </item>
    <item>
      <title>Re: When the change type is normal in change request, show the popup message in freeze period</title>
      <link>https://www.servicenow.com/community/developer-forum/when-the-change-type-is-normal-in-change-request-show-the-popup/m-p/3053941#M1147737</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/21394"&gt;@akila reddy&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I dont have solution for this, but you are making it complicated, Justification is mandatory field irresectptive change is in freeze period or not and also there can be multiple freeze at same time by different teams ( in some cases)&lt;/P&gt;</description>
      <pubDate>Tue, 24 Sep 2024 09:18:53 GMT</pubDate>
      <guid>https://www.servicenow.com/community/developer-forum/when-the-change-type-is-normal-in-change-request-show-the-popup/m-p/3053941#M1147737</guid>
      <dc:creator>Dr Atul G- LNG</dc:creator>
      <dc:date>2024-09-24T09:18:53Z</dc:date>
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