https://www.servicenow.com/community/developer-forum/link-problem-ticket-check-box-to-knowledge-article-creation/m-p/3064625#M1150643 <P>Hello Everyone,<BR /><BR />I have a check box in the resolution code in the Problem ticket. When someone is checking the checkbox I want user to redirect to certain Knowledge base creation of the KB article.<BR />Eg: Checkbox - Problem article<BR />Knowledge base - Problem article - new Knowledge article creation under this.<BR />Any suggestions on this.</P> Fri, 04 Oct 2024 09:49:10 GMT Supriya KM 2024-10-04T09:49:10Z https://www.servicenow.com/community/developer-forum/link-problem-ticket-check-box-to-knowledge-article-creation/m-p/3064625#M1150643 <P>Hello Everyone,<BR /><BR />I have a check box in the resolution code in the Problem ticket. When someone is checking the checkbox I want user to redirect to certain Knowledge base creation of the KB article.<BR />Eg: Checkbox - Problem article<BR />Knowledge base - Problem article - new Knowledge article creation under this.<BR />Any suggestions on this.</P> Fri, 04 Oct 2024 09:49:10 GMT https://www.servicenow.com/community/developer-forum/link-problem-ticket-check-box-to-knowledge-article-creation/m-p/3064625#M1150643 Supriya KM 2024-10-04T09:49:10Z https://www.servicenow.com/community/developer-forum/link-problem-ticket-check-box-to-knowledge-article-creation/m-p/3064629#M1150644 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/188030">@Supriya KM</a>&nbsp;</P> <P>&nbsp;</P> <P>You can check OOTB , knowledge check box on Incident, and use similar logic which means, you need to create a flow / BR which take this value and create article at specific base only.</P> Fri, 04 Oct 2024 09:52:31 GMT https://www.servicenow.com/community/developer-forum/link-problem-ticket-check-box-to-knowledge-article-creation/m-p/3064629#M1150644 Dr Atul G- LNG 2024-10-04T09:52:31Z