question Re: I'm new to ServiceNow. What's the best way to get started with learning the platform? in Developer forum

I'm new to ServiceNow. What's the best way to get started with learning the platform?

johnbarban — Mon, 16 Dec 2024 20:23:35 GMT

I'm new to ServiceNow. What's the best way to get started with learning the platform

Re: I'm new to ServiceNow. What's the best way to get started with learning the platform?

Satoshi Abe — Mon, 16 Dec 2024 22:36:10 GMT

I recommend 'nowlearning'.

Nowlearning is official education contents in ServiceNow. It includes like Administrator cource and Platform cource and so on.

https://nowlearning.servicenow.com/lxp/en/pages/servicenow

Re: I'm new to ServiceNow. What's the best way to get started with learning the platform?

Dr Atul G- LNG — Tue, 17 Dec 2024 02:04:51 GMT

Hi @johnbarban

Yes, you can start with Now learning but Now Learning has lots in it

- Welcome to ServiceNow

- CSA Training

- CSA Exam

- Micro Certs

Flow Designer

CMDB

Integration Hub

Virtual Agent

Now Assist

and much more you can add in your list.

Post this

CIS - ISTM

CAD
and pick up product specific course.

if you are working with partner company these courses will be free , else you need to pay.

You can pick up specific journeys as well in Now Learning

https://nowlearning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=55f79b4a1b96add013f9a6c1b24bcb30

Re: I'm new to ServiceNow. What's the best way to get started with learning the platform?

PARASHURAM R — Tue, 17 Dec 2024 07:19:16 GMT

Since you are new to ServiceNow, it's a good idea to start by learning the basics before you begin. Here are some key things to know before working in ServiceNow.
1.Tables and Columns(Reference,Mandatory,unique)
2.Incident
3.client scripts
4.update set(export and import)
5.Scheduled jobs
6.Email notifications
7.Catalog items(variable set, auto populate)
8.Record producer(Request,Requestitem,Tasks)
9.catalog client scripts
10.Business rule
11.Script include
12.widgets
13.pages
14.dashboard
15.Reports(scheduled, dashboard)
16.Reference qualifier
17.Flow designer
18.validation( regex)
19.API (Rest API)
20.postman(CURD operations)
21.Data imports(Excel, file)
22.Transform maps
24.CMDB- Discovery, servicemapping( theory)
25.Query builder
26.schema map.
27.products of Servicenow(ITSM, ITOM, ITAM, App Engine)
28.UI Policies
29.Workflow
30.GlideRecord
31.Flow Designer
32.CI
33.Application management
34.Application Registry
35.Scripted Rest API
36.Rest API explorer
37.MID SERVER(API TOKEN,Oauth Authendication,Basic authendicattion)
38.Query operation
39.Servicenow Modules